Receptionist

2 weeks ago

Swindon, Swindon, United Kingdom The Openwork Partnership Full time £25,000 - £35,000 per year

The opportunity
To reflect the business by creating the best of first impressions to all guests, advisers and employees entering our Swindon Office. As the first person any guest/customer would come into contact with, it is fundamental that the role holder epitomises what we stand for as a business and reflects our brand values – highly competent, strong integrity, easy to deal with and with exceptional service skills. As the first point of contact for all external visitors the receptionist must deal with all enquiries in a professional manner. As part of a small team, they must be able to forge strong working relationships, be flexible and respond to the needs of the business and above all deal with challenges and uncertainty in a calm, controlled and professional manner.

This is a part time position, 4 days per week in our Swindon office.
The benefits:

  • Salary - Up to £27,500.
  • Bonus scheme - on target bonus - 7.5%.
  • Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%.
  • Critical illness cover.
  • Income protection - 1x salary.
  • Death in service - 4x salary.
  • 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days.
  • A range of other flexible benefits to include private medical insurance, dental insurance and much more.

Key Accountabilities:

  • Greet visitors appropriately and determine visitor needs in a professional manner.
  • Manage the security process, issuing visitor passes, maintaining the visitor register.
  • Deal with all enquiries in a professional and courteous manner, in person on the telephone or via email.
  • Ensure Reception area is kept clean and tidy to a standard fitting with the Openwork image.
  • Work with the Facilities Assistant in the set up of meeting rooms and organise /coordinate the appropriate equipment.
  • Support the evacuation process in cases of emergency, acting as a first point of contact for guests & emergency services.
  • Work as part of the Facilities team on a variety of tasks and also supporting the Head of Facilities.

What will you need to succeed?

  • IT literate – Intermediate level of Microsoft Office.
  • Educated to GCSE English & Mathematics.
  • Strong interpersonal and communication skills to deal with individuals of all levels.
  • Shows initiative and has the ability to work unsupervised at times.
  • First class telephone skills.
  • Excellent personal organisation skills.
  • Outstanding customer service experience.
  • Maintains Confidentiality and shows discretion.
  • Adheres to company policies and procedures.
  • Represents the company in an ethical and professional manner.

Why us?
We're a dynamic, fast paced, and growing business with huge ambition. This is all made possible by the brilliant people who are part of The Openwork Partnership family. We're investing heavily in our colleagues, continuously striving to give them the platform to develop personally and professionally and reach their full potential.

We're also very proud of our culture, as one of the Best 100 Large Companies to work for in 2022. The Openwork Partnership values, and respects individuality and we are committed to building an inclusive culture and environment which truly recognises and celebrates our colleague's individual differences and identities – just like our financial advice, for us, it's personal. We believe everyone can make a difference and your race, religion, disability, and gender will never be a barrier. At Openwork, we have a strong ethic of care for each other where you can balance a successful career with your commitments and interests outside of work. We believe that you will bring your best self to work if you are trusted to choose when, where and how you do it.

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