Maintenance Administrator

2 weeks ago

Bournemouth, Bournemouth, United Kingdom Purple HR Full time £27,000 - £27,500 per year

Job Advert

Location: Bournemouth (office based)

Hours: 42.5 hours per week with 30 min paid lunch break

Pay: £27,000 - £27,5000 depending on experience

DWP Housing Partnership, a leading private landlord based in Bournemouth, Dorset, is seeking a dedicated and experienced Administrator to join our growing team. With a portfolio of over 3000 units and a commitment to providing excellent living conditions for our tenants, we need a robust individual to help us uphold our high standards.

The Role:

Are you an organised individual with a passion for ensuring that operations run smoothly and efficiently? If so, we've got the perfect job for you

We're looking for a detail-oriented individual with an eye for quality and a knack for problem solutions to join our dynamic team as a Maintenance Administrator. You will be the go-to person in this position for keeping our facilities operating smoothly Excellent telephone manner is a must

Duties:

  • Answering customer calls/email's and enquiries via our portal regarding breakdowns and planned service works
  • To allocate jobs to suitable engineers within allocated areas

  • Answering general enquiries

  • General administration - including data entry, answering telephone calls, cover as required

  • Schedule engineers' diaries

  • General administrative tasks
  • Have worked in a fast paced environment, ability to multi-task
  • Excellent communication skills, both written and verbal
  • Great telephone manner
  • Customer and team focused
  • Must be computer literate

Skills required:

  • Good organisational skills
  • Good communication skills
  • Attention to detail
  • Knowledge of computer systems such as Outlook, Word, Excel
  • Good telephone manner

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