Dental Receptionist/Administrator

4 days ago

Coalville LE JB, United Kingdom The Dental Wellness Centre Full time

Full-Time Dental Receptionist – Coalville

We are excited to be recruiting a Dental Receptionist to join our welcoming team at our Coalville site. Our practice is committed to delivering high-quality patient care, supported by modern technology and a diverse range of clinical services. From general dentistry and cosmetic treatments to implants, oral surgery, paediatric care, Invisalign, facial aesthetics and IV sedation, our clinic offers an excellent environment for someone who enjoys working in a varied and dynamic setting.

As a family-run practice with a strong training ethos, we emphasise teamwork, kindness and professional growth. With ongoing expansion, this is a great time for the right person to become part of our front-of-house team.

What We're Looking For

We're searching for someone who will help create a warm, positive first impression for every patient who walks through our doors. The ideal candidate will be:

  • Personable, helpful and confident in dealing with people from all backgrounds
  • Dedicated to delivering excellent customer service and patient support
  • Comfortable handling a busy switchboard and maintaining a polite, efficient telephone manner
  • Highly organised, detail-focused and able to manage multiple tasks at once
  • A clear communicator with strong verbal and written skills
  • Confident using computers and open to learning our practice software systems
  • Experienced in dental reception or nursing (advantageous but not essential)
  • Experienced in customer service (advantageous)

Above all, we value attitude: friendly professionalism, reliability, and a willingness to learn.

Key Duties

  • Greeting and checking in patients, helping them feel welcome and supported
  • Managing incoming calls and queries in a timely and courteous manner
  • Organising appointments, recalls, waiting lists and diary updates
  • Taking payments, updating patient records and supporting administrative processes
  • Assisting clinicians and managers to ensure smooth day-to-day workflow
  • Helping with marketing tasks and social media activity when required

What We Offer

  • Competitive salary
  • Performance-related bonus opportunities
  • Full-time hours: 38.75 hours per week, Monday–Friday, 8:45am–5:30pm
  • A modern, computerised practice with efficient systems
  • Supportive team culture with a strong family feel
  • Career development and opportunities for further training
  • Regular team socials and events
  • Option to join our bank of weekend/evening staff at enhanced rates
  • DBS check supplied during onboarding

About You

  • Previous experience in reception, customer service or administration is essential
  • A confident phone manner and excellent interpersonal skills

How to Apply

If you feel you would be a great addition to our Coalville team, please submit your CV via Indeed. If you are deemed a suitable fit, we will contact you to give you the next steps to proceed with your application.

Start date: As soon as possible.

Job Type: Full-time

Pay: £12.50-£13.50 per hour

Expected hours: 38.75 per week

Benefits:

  • Company events
  • Employee discount
  • Free parking
  • On-site parking

Work Location: In person

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