Customer Service Apprentice Level 3

5 days ago

Huddersfield, Kirklees, United Kingdom Kirklees Council Full time £24,000 - £36,000 per year

We adopt a 'name blind' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.

Organisation

Kirklees

Directorate

Adults & Health

Service Area

Adults Social Care Operation

Hours

37

Number of Jobs

1

Location(s)

Civic Centre 3

Position type

Apprenticeship

Grade

Apprenticeship grade

Salary

£11.93 per hour in the first year

Kirklees Council Apprenticeships – building a future workforce

Our vision for Kirklees is to have a strong economy with a great quality of life - thriving communities, growing businesses, high prosperity and low inequality where people enjoy better health throughout their lives.

To achieve this, we need a diverse and talented workforce.

Our highly rated apprenticeship programmes will allow you to earn, learn and build a successful career.

You will learn from experienced staff in the workplace, sponsored to undertake an industry recognised qualification and benefit from our extensive wraparound support.

We offer a competitive salary, with access to our staff benefits, pensions, employee networks and wellbeing packages.

Our roles are suitable for all ages, from school and college leavers to those looking to re-train into a different career. We also offer opportunities for graduates through our higher-level apprenticeship programme.

Vacancies are advertised all year round, and some at other times of the year, on the council's job site - Careers at Kirklees | Kirklees jobs

If you require further information about the role, please contact the recruiting manager, Jake Gomersall; email

Please note you are only eligible to apply for this role if:

  • You have been resident in the UK for at least 3 years (there are some exceptions to this, so applicants will need to be considered on a case-by-case basis as required.
  • You are not in full time compulsory education.
  • You are able to meet the entry requirements of the qualification and to undertake the studying and coursework required to complete the course.

What can we offer?

  • Generous annual leave entitlement
  • Friendly and supportive team environment
  • Ongoing training and career development
  • Excellent pension scheme
  • A range of family friendly policies, including flexible working.
  • We offer a wide range of well-being initiatives including a cycle to work scheme and discounted KAL membership

Jake Gomersall is the manager for this role, please contact them on for an informal discussion, or if you need any more information.

This job is subject to a DBS check at the appropriate level, please refer to the Job Description/Profile. A conviction may not exclude candidates from appointment but will be considered as part of the recruitment process.

We know there's a wealth of talent among people who have a disability and we encourage applications from people with all differing abilities. So, if you need any support completing an application form, or any other format for the application or Job Description please contact the Recruitment Team for help by phone: and ask for 'Recruitment'.

We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.

Closing date

12 November 2025, 11:55 PM

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