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Facilities Manager

2 weeks ago

Gosport, Hampshire, United Kingdom ESS – Defence, Energy and Government Services Full time £33,500 per year

Facilities Manager – ESS (Defence & Government Services)
Location: HMS Sultan
Salary:
£33,300 per annum

Hours:
40 hours per week, Monday to Friday

Contract Type:
Full Time, Permanent

Overall Purpose of the Role
We're looking for an experienced and motivated
Facilities Manager
to join our ESS team

In this exciting role, you'll enhance the customer experience and uphold the reputation of ESS by leading a team of
30 dedicated colleagues
, managing facilities operations, and ensuring exceptional service delivery. You'll take charge of cleaning and accommodation services, manage budgets and resources efficiently, and champion safety, quality, and compliance across your site.

Key Accountabilities
Promote a positive
Health & Safety
culture, ensuring all team members follow company and client procedures.

Take ownership of
FM service delivery
across all assigned areas, including remote sites.

Manage
cleaning labour, equipment, and resource budgets
effectively.

Use
data and insight
to forecast labour needs and drive profitability.

Ensure
Compass Service Framework
policies and procedures are current and implemented correctly.

Build and maintain strong
client relationships
through effective communication.


Recruit, train, and develop
your team with a focus on growth and succession.

Lead and motivate your
team of 30
, ensuring high standards and engagement.

Conduct
customer journeys, audits, and quality checks
to maintain service excellence.

Oversee
onsite accommodation services
in line with service level agreements.

Manage
third-party suppliers and contractors
to ensure agreed service levels are met.

Attend off-site meetings, training sessions, and work flexibly when needed.


Role model the ESS Way
behaviours at all times.

Ensure all
company, client, and legal requirements
are implemented effectively.

Undertake any reasonable duties requested by your Line Manager.

Person Specification
Essential
Enthusiastic and passionate about delivering excellence in hospitality or facilities management.

Excellent communicator with strong leadership and people management skills.

Minimum 12 months' experience managing a
cleaning or FM operation
.

Proven experience managing a
large team (20+ employees)
.

Previous experience in
Hotel, Hospitality, or similar service-led environment
.

IT literate with good numeracy and analytical skills.

Able to meet time-sensitive deadlines and work flexibly as needed.

Full UK manual driving licence.

Desirable
NVQ Level 3 qualification (or equivalent).

Knowledge of
Health & Safety legislation
and compliance requirements.

What We Offer
£33,300 per annum
40 hours per week Monday–Friday,

Free on-site parking

Free meal during your shift
Reduced gym membership rate
Career progression
through our
Compass Careers Pathway
Join a
global organisation
that values its people and invests in your growth.

About ESS
At
ESS
, part of
Compass Group UK & Ireland
, we deliver outstanding support services to the Defence, Government, and Offshore sectors. Our people are at the heart of what we do — creating safe, welcoming environments where communities and teams thrive.

Benefits
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2310/ / /SU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength