Head of Clinical Innovation, Health Services

Job Description:

Head of Clinical Innovation, Health Services

Hybrid – Angel Court, EC2R or Bupa Place, M50

Permanent

Salary - competitive + excellent benefits

Full time 37.5 hours a week

We make health happen.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

The Head of Clinical Innovation leads the Clinical Innovation function within Bupa Health Services, driving the strategic identification, development, and implementation of transformative clinical solutions. This role is pivotal in shaping the future of patient-centred care by integrating emerging technologies, evidence-based practices, and collaborative approaches across service lines.

You'll help us make health happen by:

• Leading innovation strategy and pipeline development: defining and leading the clinical innovation strategy. Proactively engaging the business to surface opportunities, building a strong internal and external network, and creating a visible funnel of ideas aligned to strategic priorities.
• Prioritisation and delivery: selecting and implementing 2–3 high-impact innovations per year, ensuring sponsorship and alignment with HSET priorities.
• Agile Innovation and Test-and-Learn culture: stablishing a fast and flexible approach to identifying, testing, and scaling clinical innovations — from bench to bedside — fostering a test-and-learn mindset across teams.
• Advisory and enablement: providing plug-and-play support and advisory input to other teams to enable scalable innovation across service lines.
• Performance and impact measurement: setting clear metrics for success. Regularly reviewing and analysing data to assess effectiveness and refine strategy.
• External engagement: building relationships with external partners, academic institutions, and technology providers to bring in additional expertise and resources.

Key Skills / Qualifications needed for this role:

• Proven experience in clinical innovation, transformation, or product development within healthcare.
• Strong strategic and commercial acumen, with the ability to align innovation with business priorities.
• Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels.
• Experience in evaluating and implementing new technologies and services, informed by market and customer insight.
• Deep understanding of clinical governance, regulatory frameworks, and healthcare delivery models.
• Strong analytical skills and experience in using data to drive decisions and measure impact.
• Graduate level education or equivalent experience, ideally with relevant clinical or business qualifications.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual Health Services Bonus Scheme
• Support with travel costs via a season ticket loan or cycle2work
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve.  That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers, patients and staff are safe.  All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately.

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