Floor Host

2 days ago

London, Greater London, United Kingdom Prodigy Lounge Full time

Job Title: Floor Host / Waiter

We are seeking a friendly, attentive, and service-oriented Floor Host / Waiter to join our team. In this dual role, you will be the first point of contact for guests entering the venue and also be responsible for taking and serving food and drink orders. This position plays a key role in delivering a welcoming atmosphere and a seamless dining experience for every guest.

Key Responsibilities
Greet guests warmly and guide them to their tables.

Take customer orders accurately and promptly.

Serve food and beverages in a timely and professional manner.

Assist with menu questions and make recommendations as needed.

Monitor tables and attend to guest needs throughout their visit.

Communicate clearly with the kitchen and bar staff to ensure accurate and timely order fulfillment.

Maintain cleanliness and organization of the floor, dining area, and service stations.

Support with table resetting and general upkeep between guest seatings.

Ensure guest satisfaction by responding promptly to requests or complaints.

Uphold all safety and health regulations during service.

Work collaboratively with the team to ensure a smooth front-of-house operation.

Qualifications
Previous experience in a restaurant or hospitality setting preferred.

Strong communication and interpersonal skills.

Excellent multitasking and time management abilities.

A positive attitude and team-focused mindset.

Ability to stand and walk for extended periods.

Must be of legal age to serve alcohol, if applicable.

Knowledge of food and beverage service standards is a plus.

Working Hours
Flexible shifts.

Primarily weekends and peak service hours.

If you're passionate about delivering outstanding hospitality and creating memorable guest experiences, we'd love to meet you

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