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Care Home Administrator

2 weeks ago

Helensburgh G, United Kingdom Morar Lodge Nursing Home Ltd Full time £39,750 - £70,200 per year

Overview

The Care Home Administrator is responsible for ensuring the smooth, efficient, and compliant running of administrative operations within the care home. This role covers financial administration, payroll processing, HR support, recruitment checks, and day-to-day operational tasks essential to supporting residents and staff.

Key Responsibilities1. Finance & Bookkeeping

  • Maintain accurate and up-to-date financial records.
  • Record daily income and expenditure and support budgeting tasks.
  • Prepare, issue, and follow up on customer invoices.
  • Assist with financial reporting for management and external bodies as required.

2. Payroll Processing

  • Prepare and process monthly payroll for all employees.
  • Ensure timesheets, attendance, overtime, leave, and deductions are correctly recorded.
  • Liaise with payroll providers or finance teams to ensure accuracy and timely submission.

3. HR Administration

  • Support recruitment activities including advertising vacancies, managing applications, and arranging interviews.
  • Carry out pre-employment checks such as referencing, right-to-work checks, and PVG Scheme membership processing.
  • Maintain secure and up-to-date staff files in line with Scottish regulatory standards.
  • Support onboarding, induction, and ongoing training documentation for staff.

4. General Administration

  • Provide day-to-day administrative support to the care home management team and staff.
  • Manage phone calls, emails, correspondence, and visitor enquiries professionally.
  • Maintain resident records and ensure all documentation meets Care Inspectorate expectations.
  • Assist with scheduling, filing, document preparation, and general operational tasks.

5. Compliance & Support

  • Ensure all administrative systems meet Care Inspectorate and Scottish social care regulatory requirements.
  • Assist with audit preparation, data collection, and supporting evidence for inspections.
  • Ensure confidentiality and data protection procedures (GDPR) are followed at all times.

Skills & QualificationsEssential

  • Experience in administrative roles, ideally within a care home or health & social care setting.
  • Strong organisational, time-management, and multitasking abilities.
  • Sound knowledge of bookkeeping and payroll processes.
  • Excellent communication skills (written and verbal).
  • Confident using Microsoft Office and care management software.

Desirable

  • Familiarity with Scottish social care regulations and Care Inspectorate standards.
  • Experience with PVG checks and HR/recruitment administration.

Personal Attributes

  • Highly organised, reliable, and discreet.
  • Strong attention to detail and ability to prioritise tasks.
  • Compassionate and professional, with an understanding of the care environment.
  • Able to work independently and as part of a team.

Job Type: Full-time

Pay: £13.00-£13.50 per hour

Expected hours: 30 per week

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Work Location: In person