Shop Supervisor

5 days ago


Morpeth NE NS, United Kingdom The Morpeth Larder Full time

We are on the lookout for a new supervisor to join our management team.

If you're someone who can handle the pressure of working in a fast paced environment, is positive and can lead a team, we would love to hear from you.

As a Supervisor within The Morpeth Larder you will be heavily involved in and responsible for the day to day operations of running the coffee shop and deli, maintaining a high standard of customer service and upholding our policies and procedures.

Supervisor Duties:

Team Leadership in a fast paced environment whilst keeping calm under pressure, proactive problem solving whilst ensuring a high standard of customer service

Excellent communication skills within the team, with customers and suppliers

Working alongside the manager to ensure that high standards are maintained at all times.

Opening the store – setting up / floating up till and following our start up procedures, as well as making our famous scones

Closing the Store- ensuring all our close down procedures are followed, cashing up / balancing till.

Receiving and placing stock orders when required.

Assisting with the training of new staff.

Basic Duties required:

Preparing specialty coffees and food preparation in a very fast paced environment. Whilst ensuring all food and drinks are served to our standard.

Taking orders professionally and accurately from the customer and delivering to tables.

Cash Handling/operating our EPOS till system.

Maintaining the cleanliness of all areas of the coffee shop/deli following our procedures.

Ability to work as part of a team.

Excellent time keeping and well presented.

Customer focused

Work extra shifts when required.

Hours: 36.5 (Sun, Mon, Tues, Thu, Fri)

Job Type: Full-time

Pay: £13.50-£14.00 per hour

Expected hours: 36.5 per week

Benefits:

  • Employee discount
  • Store discount

Experience:

  • Supervisor Hospitality: 2 years (required)

Work Location: In person



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