DayMaker Receptionist

We have a fantastic opportunity to join our team of DayMakers as a Community Receptionist for one of our amazing fashion clients based in Camden, London.

We are passionate about personality, and we pride ourselves in developing you to be the best DayMaker you can be. So, if you're passionate about giving the best customer service and enjoy being centre stage when giving that personal experience, keep reading

We bring a fresh approach to the industry by providing service with enthusiasm through our dedicated team of DayMakers.

What does being a DayMaker Receptionist look like?

• Be part of a close-knit team of three: yourself, another DayMaker, and the Site Manager, working together to deliver a seamless guest experience.
• Monitor and action incoming emails and queries, ensuring meeting room bookings, events, and client requests are handled promptly and professionally.
• Book and coordinate meeting rooms and events, including room setups to brand standards (manual handling required).
• Use Microsoft Office, Outlook, Excel, and other workplace tech confidently.
• Conduct regular floor walks and communicate effectively with your team to resolve any issues quickly.
• Ensure every guest and employee receives a warm welcome and a memorable farewell.
• Deliver ridiculously amazing service by being authentically you
• Be health & safety conscious at all times.
• Connect with employees and guests, offering a personal touch and aiming to be the highlight of their day.
• Be a key point of contact and welcome new members into the community.
• Manage guest registration processes with professionalism.
• Maintain a polished appearance and professional demeanour at all times.
• Tackle unexpected challenges with a calm, solutions-focused mindset.
• No two days are the same – you'll be a receptionist, entertainer, supporter, and planner, all while delivering a personable and polished service.

It's all about you

We're looking for someone who has:

• Outstanding communication skills – both written and spoken.
• A passion for delivering amazing customer service.
• A methodical and meticulous approach to work.
• A positive, can-do attitude.
• Strong admin skills and confidence using Microsoft Office and video platforms like Zoom or MS Teams.
• A bit of tech-savviness – always a bonus
• The ability to multitask, stay organised, and remain calm under pressure.
• Experience in customer-facing roles where creating a positive experience was key.
• A team-first mentality
• Confidence and a personable nature, while always understanding that the service we provide must align with the client's expectations and brand values — this remains the top priority at all times.

Whether you've worked as a receptionist before or come from a creative, performing arts, or high-end retail background – if you've got the DayMaker spark, we want to hear from you

Working Hours:

• Monday & Tuesday: 08:00 – 17:00
• Wednesday, Thursday & Friday: 08:00 – 18:00

(43 hours per week)

What will happen next?

If we feel you have the relevant skills to be a DayMaker, we'll invite you to a culture chat – a two-way conversation that could lead to an interview if you can demonstrate supreme verve (the next stage of the process).

Being passionate about personality means we are dedicated to attracting and retaining enthusiastic and talented DayMakers from a range of backgrounds, and we encourage equal opportunities for all.

Find out more:

Follow us: Twitter @On_Verve / Instagram @weareonverve

Job Type: Full-time

Benefits:

• Company pension

Schedule:

• Monday to Friday

Work Location: In person (Camden, London)

Job Types: Full-time, Permanent

Pay: £14.60 per hour

Expected hours: 43 per week

Benefits:

• Canteen
• Gym membership

Experience:

• Customer service: 2 years (preferred)

Work Location: In person