Senior Events

Position: Senior Event & Banqueting Manager

Kin House is a private-hire 12-bedroom hotel executing a diverse range of exclusive-use events, from intimate gatherings to brand events and weddings for 12 to 200 guests. We are looking for an Event & Banqueting Manager to lead and deliver intimate, consistent, and exceptional service for our clients.

This role is central to the successful delivery of our weddings and large-scale events and is an opportunity to join an experienced team of hospitality professionals in a hands-on capacity, with a particular focus on banqueting operations, staffing coordination and minimising wastage. The role will be predominantly guest-facing and will manage food & beverage service across a variety of events alongside our Event Operations Manager and Bar Manager. The ideal candidate will be passionate about luxury hospitality, have excellent organisational skills and thrive in a fast-paced, design-led environment.

Responsibilities include:

· Lead the front of house team during event days, ensuring smooth and efficient operations.

· Deliver exceptional food service with a focus on high-volume wedding breakfast service as well as intimate dinners, breakfasts and bespoke brand events.

· Support the planning and execution of events, including setup, service, and breakdown.

· Maintain high standards of cleanliness, stock control and compliance.

· Train and mentor junior staff, fostering a culture of excellence and enthusiasm.

· Ensure all guests receive a warm, professional, and memorable experience.

· Manage staffing levels across events, ensuring appropriate coverage and efficient team deployment whilst maintaining labour budgets.

· Monitor and report on food and beverage wastage, implementing strategies to reduce loss and improve sustainability.

· Liaise with the Events Operations Manager and Head Chef to ensure accurate event briefs and smooth coordination.

· Create and implement service plans and lead pre-event briefings with service teams to ensure clarity of roles and expectations.

· Maintain high standards of presentation and service throughout all banqueting operations.

· Ensure all guest interactions are handled professionally and in line with Kin House's 5* service standards.

· Support the setup and breakdown of banqueting spaces, ensuring timely and efficient transitions between events.

· Have a conscious mindset about event feedback.

· Collaborate with suppliers and internal teams to ensure timely delivery and quality of goods

· Understand emergency protocol for the venue and adhere to all Health & Safety procedures.

· Support other departments during off-peak periods or as needed.

· Work alongside all departments to support the overall success of each event.

· Assist with viewings for new and booked clients.

· Lead and host client tastings and final details meetings with confidence and exceptional product knowledge.

· Attend training sessions and operational meetings as required.

Key Skills:

· Previous management experience in banqueting, events, or luxury hospitality is essential.

· Strong leadership and team management skills.

· Excellent attention to detail, high service standards and organisational ability

· Ability to thrive in a fast-paced, high-volume setting without compromising on quality.

· Confident communicator with both guests and internal teams.

· Ability to work under pressure and adapt to changing event requirements.

· Experience in managing budgets, staffing rotas, and operational reporting.

· Experience in MS Operating Systems including Outlook, Excel & Word.

· Experience with Tripleseat (preferred).

· Understanding of Tabology EPOS systems (preferred).

· Intermediate knowledge of wine, cocktails and other drinks including bar service (preferred).

· Barista training (preferred).

· A proactive, can-do attitude and a genuine love for hospitality.

· Driving license (preferred).

Package:

· Generous Salary Package of £37,000 (dependent on experience)

· 28 days annual leave (including bank holidays)

· Additional day off on your birthday & £100 gift voucher (after 1 year of service)

· 45 hours a week including weekends (5 days in 7)

Job Types: Full-time, Permanent

Pay: Up to £37,000.00 per year

Benefits:

• Company events
• Free parking
• On-site parking

Work Location: In person