PMO Performance Manager

Hello Thanks for stopping by. Let us tell you about all the great reasons to join us here at Yorkshire Water:

• We offer a competitive salary, depending on experience, 3al, £62,700 - £94,050
• A company car lease/allowance scheme (£4,980 cash allowance)
• Annual incentive related bonus (up to 15% of annual salary)
• Private health care (Self and partner, if applicable)
• Attractive pension scheme (up to 12% company contribution)
• Life assurance cover of 4 times pensionable salary
• 25 days annual leave plus bank holidays – plus an extra wellness day
• A great benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover.
• Retail savings scheme
• Online GP service, cycle to work scheme, gym membership discounts and many more

Location: Bradford / Hybrid Working (approx. 2 or 3 office days / week) – pending office move to Leeds (LS10), summer 2026

Work type: Permanent. 37 hours per week, Monday – Friday.

We have an exciting opportunity for a Performance and Insights Manager to join the Programme Management Office (PMO) at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you?

What we do:

Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it's so much more than this.

We look after communities, protect the environment, and plan to look after Yorkshire's water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region's health, wellbeing, and prosperity.

New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Asset Delivery PMO are a key part of how we plan to meet the changing expectations of customers and regulators.

In AMP8, Asset Delivery PMO will support a multi-billion pound programme of capital investment across YW's clean and wastewater assets. The Capital Programme is growing by over 50% as we move into AMP8.

The Performance and Insights Manager will play a critical role in the successful delivery of the portfolio by leading a team of Asset Investment, and Reporting specialists. You will be responsible for providing the data against which Asset Investment decisions will be made in order to inform business plan budgets. You will track and report insights and trends and monitor the performance of the portfolio against allowances, milestones and regulatory outcomes. You will manage stakeholders at all levels but in particular will be responsible for providing strategic overview and upward reporting of the performance of the programme to the BIC (Business Investment Committee) and other senior stakeholder groups and committees.

Where you fit in:

As our Performance and Insights Manager you will:

• Lead the PMO Asset Investment and Reporting teams, providing strategic insights for decision-making, and report on program performance to senior stakeholders
• Be responsible for tracking and reporting the performance of the capital investment portfolio against KPIs, milestones, and regulatory outcomes, ensuring one version of the truth
• Create a high-performing team, setting targets, and fostering cross-departmental collaboration to achieve Yorkshire Water's strategic objectives
• Be responsible for the Time, Cost and Quality measures across the programme and provide a single source of the truth for use by all parts of the Capital Delivery value chain
• Work closely with colleagues in the wider Asset Delivery team to service reporting, data and Management Information needs.
• Work closely with colleagues in Finance and Strategy and Regulation to ensure reporting to all stakeholders (including our Regulators) is available, coherent and aligned
• Be a trusted advisor to the Head of PMO providing candid feedback and analysis to assist with decision making and strategy.

What skills & qualifications you will need:

The role requires strong leadership, communication, and project management skills, along with experience in managing complex data and driving process improvements.

• Experience as a senior manager with a successful track record of PMO leadership
• The ability to communicate effectively at senior levels
• Ability to influence and drive change throughout the Asset Capital Programme value chain (outside and inside the Asset Delivery directorate)
• Experience of working with complex data
• Excellent written and verbal communication skills; including the ability to interpret, present and communicate complex information to a wide range of audiences.
• Driven and passionate about programme performance and associated process improvement
• Good knowledge of Project and Programme Management skills and techniques

You will also benefit from having:

• Experience of working in a regulated environment
• Experience of working in construction or a similar large capital programme

Although we operate 24 hours a day, 365 days a year, it's important to us that we support flexible working patterns and job share options (when we can), to help you make the best of both your work and home life. We know that juggling childcare responsibilities or getting that ideal work/life balance isn't always easy

Do we sound like your cup of tea?

If you've got experience in driving programme performance in a PMO and want to help us deliver great service for our customers whilst looking after the environment, then be sure to apply today to find out what a career with Yorkshire Water can offer you.

Accessibility

We are committed to removing barriers and ensuring our recruitment process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition that requires changes to the recruitment process, please include this information in your application. We will then discuss any reasonable adjustments required.

Just a heads-up We might start interviewing and close the position earlier based on the response. To make sure you're considered, please send in your application as soon as you can.

If successful for the role, you will be required to undergo pre-employment checks that will include a Basic Disclosure Check, carried out through a Third-Party Company, prior to commencing employment. Depending on the role, you may also be required to go through the security vetting process for either a Counter Terrorist Check or Security Check clearance.

All our roles are subject to a medical questionnaire, and further medicals when required.

No agencies please