Head of Channel Sales, Activation, Devices and Services

4 days ago

London, Greater London, United Kingdom Google Full time £80,000 - £120,000 per year
Minimum qualifications:
  • Bachelor's degree or equivalent practical experience.
  • 10 years of sales or retail management, and customer experience with carrier and retail environment.
  • Experience in building retail strategies and overseeing their execution.
Preferred qualifications:
  • MBA degree.
  • Experience as a thought-leader at Google or global technology company in business development, partnerships, product management, general management, or sales.
  • Ability to understand, navigate, co-ordinate, and drive consensus amongst multiple Google business units for external partnerships.
  • Excellent executive relationship building and negotiation skills.


About the jobAs a part of the Channel Sales and Activations (CSA) team, you will drive sellout across third-party retail and supporting channels (e.g., physical retail, call centers, in-direct business) by fostering a unified and seamless customer experience across all possible touchpoints of the consumer journey.Google's Global Partnerships team powers extraordinary user experiences through partnerships that solve users' needs, advance our partners' goals, and further Google's mission. Our team provides meaningful solutions — from helping publishers and developers grow their businesses through monetization solutions, to helping our long-term partners anticipate and navigate change in a way that delivers economic and reputational value. We build and distribute products through partnerships across a multitude of product areas, including Ads, Search & Assistant, Geo, Platforms & Ecosystems, Devices & Services, Health, Retail, Payments, Next Billion Users, and more. We collaborate across Google, ensuring a coordinated approach when engaging with our most complex and strategic partners.

Responsibilities
  • Lead and coach the regional CSA team to maximize Google device and service sellout through day-to-day activity management, regional training oversight and advocacy initiatives.
  • Design and implement data-driven omnichannel strategies aligned with regional business goals and OPEX guardrails, while managing high-profile retail projects with cross-functional stakeholders to enhance customer experience across multiple channels and geographies.
  • Cultivate C-Level operational and commercial relationships with key retail partners throughout the EMEA region.
  • Drive Objectives and Key Results (OKRs) across product areas to ensure key goals are met in line with Google and Retailer objectives.
  • Manage timely and accurate delivery of quarterly and annual budgets, ensuring under/over spend is flagged and appropriately allocated while managing third-party vendor performance.

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