Retail Sales Associate
1 week ago
Location: Coal Drops Yard, King's Cross, London
Contract: Freelance / Temporary (Christmas Season & ongoing opportunities)
Hours: Flexible shifts including weekends and evenings
About Botanical Boys
Botanical Boys is a creative lifestyle brand connecting people to nature through unique handmade gifts, immersive terrarium workshops, and our vibrant Wine Bar in Coal Drops Yard. We pride ourselves on offering a warm, engaging experience that blends creativity, craftsmanship, and excellent customer service.
The Role
We're looking for an enthusiastic and confident Retail Sales Associate (Freelance) to join our friendly team during our busy period. You'll be the face of Botanical Boys — greeting customers, sharing product stories, and ensuring everyone leaves with a smile and a sense of inspiration.
Key Responsibilities
- Deliver outstanding customer service with confidence and professionalism
- Engage warmly with customers, offering advice and guidance on products and workshops
- Maintain an inviting, well-presented retail space
- Process sales efficiently and accurately (Shopify experience is a plus)
- Support with restocking, merchandising, and general upkeep of the store
- Contribute to a positive team atmosphere and support colleagues during busy periods
Requirements
- Minimum 1 year experience in retail, sales, or customer-facing roles
- Confident communicator who enjoys engaging with customers face-to-face
- Strong work ethic – not afraid to get hands-on and help wherever needed
- Enthusiastic and proactive attitude with a love for great customer experiences
- Reliable, punctual, and comfortable working flexible hours (weekends essential)
- Interest in plants, home décor, or creative retail is a plus
What We Offer
- A fun, creative, and supportive working environment
- The opportunity to represent a growing London lifestyle brand
- Flexible freelance hours
- Staff discounts on products and workshops
Job Type: Temporary
Contract length: 6 months
Pay: £12.50-£13.50 per hour
Expected hours: 21 – 30 per week
Benefits:
- Company events
- Flexitime
- Store discount
Work Location: In person
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