Senior Account Director, Enterprise Strategic Sales

Pendo is a product experience platform that leverages AI to help companies understand user behavior, personalize in-app experiences, and drive feature adoption. Its AI-powered analytics and guidance tools enable smarter product decisions, reduce churn, and accelerate growth by turning user insights into actionable outcomes—all without writing a line of code.

We work with some of the biggest brands in the world, and are a high-growth, pre-IPO company. We're looking for great people, passionate about AI to join our team.

Deliverables/Responsibilities
Team/Job Description - Senior Account Director, Enterprise Strategic Sales
As a Senior Account Director, Enterprise Strategic Sales in EMEA , you will report to our RVP Enterprise Sales, EMEA, and have direct lines of communication with our EMEA Managing Director and CRO, and any other resources needed to close net new logo's and business in existing accounts.

This team is responsible for new and existing business across the EMEA Enterprise business segment (2,000 employees +), which is a critical growth area for Pendo and comprises of over 50% of our global ARR.

As an Senior Account Director on this team, you will have a strong Pipeline Generation focus and work to secure Pendo's revenue opportunities, which will be an integral part of growing our business in EMEA. We offer competitive salaries, great benefits, much room for personal and professional growth, and a high-energy environment. This role will suit a very hungry, determined, and driven new logo hunter, who wants to close Enterprise deals with some of the largest brands and companies across EMEA to over-exceed your goals and quota.

Role Responsibilities

• Work full-cycle deals from discovery to close
• Research and target new Enterprise accounts using prospecting tools
• Be an integral part of Pendo's Sales team in London
• Build and manage a territory plan across the region
• Learn and demonstrate the Pendo platform to new and prospective customers

Minimum Qualifications

• 8+ years or more of sales success, preferably in an entrepreneurial SaaS environment.
• Proven success in closing net new logo's with deal sizes of 100k-$1m+ ARR
• Consistent track record of overachievement
• Ability to embrace feedback and hold yourself accountable
• The ability to learn technology basics and apply them to business situations
• Ability to work team based complex sales cycles involving and leveraging Pendo Exec's and Partners
• MEDDPICC and/Force Management Methodology preferred

Pendo Description
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software.

Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation
Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.