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Training Coordinator
2 weeks ago
About us
Alchemy is a trusted provider of technology and consultancy services, committed to technology-driven excellence in insurance. Now part of NTT DATA, we combine deep industry expertise, end-to-end project delivery, and cutting-edge technologies from our partner network to transform operations across the insurance value chain and lines of business, including the London Market. Our consultancy and technology services help organisations modernise processes, enhance efficiency, drive growth, and realise their full potential in a digital-first world.
At the core of our approach is a people-first culture that promotes collaboration, transparency, and continuous learning. By investing in talent and embracing excellence, we create meaningful and lasting impact for our clients, our community, and our team.
Why us?
Salary
The salary for this role is £30,000, dependent on experience.
Competitive salary & discretionary annual bonus scheme
Hybrid/flexible working and wellbeing initiatives
Workplace Pension
Private Medical Insurance
Group Cash Plan
Cycle to work scheme
Access to internal D&I networks, global communities, and industry events
The role
The Role:
To coordinate and support the global rollout of the company's Guidewire training program, ensuring consistent delivery, high engagement, and operational efficiency across multiple regions. This role will act as the central point of contact for program logistics, communications, and administrative support, enabling a seamless experience for internal stakeholders.
Responsibilities:
- Organise and manage the scheduling, logistics, and communications for locals and global training sessions.
- Ensure all training materials, resources and technology platforms are prepared and accessible for participants.
- Maintain a centralised calendar and track program milestones to ensure timely delivery collaborating with HRBP and programme managers of each programme.
- Collaborate with regional HR, L&D teams and business leaders to align training schedules and content.
- Act as the primary point of contact for trainers, facilitators and external vendors.
- Support HR and Senior Stakeholders in reporting and updating leadership on program progress and metrics.
- Manage participant onboarding, including pre-training communications, registration, and feedback collection.
- Address participant queries promptly, ensuring a positive learning experience.
- Monitor attendance and engagement, flagging potential issues for intervention.
- Track training metrics, generate reports, and provide insights to improve program effectiveness.
- Collect feedback from graduates and facilitators to inform continuous improvement initiatives.
Skills & Competencies:
- Strong organisational and project management skills with the ability to manage multiple priorities.
- Excellent communication and interpersonal skills to work across cultures and time zones.
- Attention to detail and a commitment to delivering high-quality work.
- Proficiency in Microsoft Teams and Microsoft Office Suite.
- Ability to analyse data and produce clear, actionable insights.
- Flexibility and adaptability in a dynamic, fast-paced global environment.
Desirable Candidate:
- Experience in Business Administration, learning and development or related field.
- Experience coordinating global or large-scale training programs, ideally with graduate or early talent programs.
- Familiarity with project management tools and virtual collaboration platforms.
Alchemy is an Equal Opportunities employer and proud holder of the Diversity Mark NI Silver Standard for diversity and inclusion.
All employment decisions are based on merit, capability, and business need, and we welcome applicants from all backgrounds
