Infrastructure Manager

1 week ago

Oxford, Oxfordshire, United Kingdom Ikon Full time £40,000 - £80,000 per year

We're looking for a practical, hands-on IT Manager who can take responsibility for the operation, administration and support of internal networks, servers, telephony, email and network security systems at in Richmond. Leading a small team in a busy environment, you will be in constant contact with the users of our systems, supporting all aspects of the internal IT infrastructure.

Becoming part of a diverse team, it's essential that you have excellent communication skills (fluent English is a must), are well organised, detailed and accurate, can work quickly to tight deadlines and have the ability to work with junior or non-technical members of the wider team.

In return, we offer you a dynamic, fast moving, rapidly growing environment, where we value creativity and innovation, technical excellence and responsibility/ownership. You'll be involved in specifying, selecting, implementing and operating a wide variety of critical business systems.

Responsibilities

  • Lead a small, but growing team of IT Support Engineers (2 at present) to deliver exceptional service and support to the business
  • Take responsibility for the design, procurement, installation, upgrading, operation, control, maintenance and effective use of IT infrastructure components (including storage and communication of data, voice, text, audio and images)
  • Respond to requests for technical assistance from internal users in person, via phone and electronically
  • Monitor the performance of all internal systems
  • Participate in the design of the IT strategy
  • Identify and escalate situations requiring urgent attention
  • Provide technical management of the IT operation, ensuring that agreed service levels are met and all relevant procedures are adhered to
  • Schedule and supervise all maintenance and installation work
  • Ensure that operational problems are identified and resolved
  • Provide appropriate status and other reports to specialists, users and managers
  • Ensure that operational procedures and working practices are fit for purpose and current

Desired Skills & Experience

  • Strong communication skills, both technically & non-technically
  • Desire to work closely with the business, learn new things and teach others
  • Strong analytical abilities and professional office experience needed.
  • Experience of major networking components, network operating systems and basic computer hardware components
  • Previous experience of supporting the infrastructure of a retail or commercial business
  • Hands on knowledge of the procedures used in the installation, modification maintenance and repair of IT hardware and software.
  • Experience of disaster recovery and business continuity
  • Systems: Windows, MS Office, Cisco Systems, Mac OS X
  • Networking: Switches, Routers, Routing protocols, Firewalls, LAN, WAN, TCP/IP, DNS, UDP, Latency, VoIP
  • An in depth understanding of networking principles and mechanisms, experience within Windows Server 2008, Active Directory Group policies, DNS, Firewalls (Cisco), and experience with Google Apps
  • You'll need a technical background, with a strong Computer Science, Software Engineering or similar degree, or an equivalent industry qualification such as the following: Microsoft Certified Desktop Support Technician (MCDST) or/and (MSCA) Microsoft certified systems administrator or/and Cisco CCNA. Also ITIL (information technology infrastructure library) awareness or certified (training may be provided)

  • Assistant Cable Jointer

    2 weeks ago

    Oxford, Oxfordshire, United Kingdom BU-UK Infrastructure Full time £40,000 - £60,000 per year

    At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.We provide a supportive environment that is committed to enabling our people to be the best – ensuring they feel proud to be themselves...

  • IT Manager

    1 week ago

    Oxford, Oxfordshire, United Kingdom Self Full time £60,000 - £120,000 per year

    Working in a newly created position, the IT Manager / Head of IT will have several direct reports and will ultimately be responsible for the infrastructure and internal IT strategy of this rapidly growing business. Leading by example, the IT Manager / Head of IT will remain somewhat hands on and have key technical input to crucial projects and will work...

  • Senior ML Infrastructure Engineer

    3 hours ago

    Oxford, Oxfordshire, United Kingdom Ellison Institute of Technology Full time

    The Ellison Institute of Technology (EIT) Oxford's purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity's most challenging problems. EIT Oxford will ensure scientific discoveries and pioneering...

  • Senior ML Infrastructure Engineer

    1 hour ago

    Oxford, Oxfordshire, United Kingdom Ellison Institute of Technology Full time

    The Ellison Institute of Technology (EIT) Oxford's purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity's most challenging problems. EIT Oxford will ensure scientific discoveries and pioneering...

  • Senior ML Infrastructure Engineer

    1 week ago

    Oxford, Oxfordshire, United Kingdom Ellison Institute of Technology Full time £80,000 - £120,000 per year

    The Ellison Institute of Technology (EIT) Oxford's purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity's most challenging problems. EIT Oxford will ensure scientific discoveries and pioneering...

  • Project Manager

    6 days ago

    Oxford, Oxfordshire, United Kingdom AECOM Full time £45,000 - £80,000 per year

    Company Description Work with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Project Manager

    6 days ago

    Oxford, Oxfordshire, United Kingdom AECOM Full time £60,000 - £80,000 per year

    Company DescriptionWork with Us. Change the World.At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world's...

  • Project Manager

    2 days ago

    Oxford, Oxfordshire, United Kingdom Carriera Limited Full time

    Project Manager – Oxford£45,000 - £50,000We are partnering with a fast-growing consultancy that is strengthening its presence in Oxford and looking for a Project Manager to take the lead on a range of high-profile development and infrastructure programmes. This role offers genuine responsibility, long-term impact and the chance to work within a...

  • Laboratory Systems Manager

    7 hours ago

    Oxford, Oxfordshire, United Kingdom Ellison Institute of Technology Full time

    Led by a world-class faculty of scientists, technologists, policy makers, economists and entrepreneurs, the Ellison Institute of Technology aims to develop and deploy commercially sustainable solutions to solve some of humanity's most enduring challenges. Our work is guided by four Humane Endeavours: Health, Medical Science & Generative Biology, Food...

  • IT Project Manager

    6 days ago

    Oxford, Oxfordshire, United Kingdom Ellison Institute of Technology Full time £80,000 - £90,000 per year

    The Ellison Institute of Technology (EIT) Oxford's purpose is to have a global impact by fundamentally reimagining the way science and technology translate into end-to-end solutions and delivering these solutions in programmes and platforms that respond to humanity's most challenging problems.EIT Oxford will ensure scientific discoveries and pioneering...