Office Administrator

1 day ago

Islington, Greater London, United Kingdom Re:Defined Futures Full time

COMMUNITY FOCUSED HOUSING COOPERATIVE

Salary: £35,000-£43,000

Location: Islington

Are you looking for a role with real social impact; where the work you do genuinely improves people's lives?

Do you want a varied, hands-on position combining office operations and Member support?

Do you thrive in an environment where attention to detail, organisation, and community values really matter?

One of London's longest-standing community-led housing co ops is looking for a
Office Administrator
to support the smooth running of the office across, customer support, some accounts and back office duties. If you want meaningful work, stability, and a genuinely warm team culture, this is a rare opportunity.

THE ROLE

  • Provide frontline office support: phones, email, visitors, post, filing, and data.
  • Process daily accounts tasks, update accounts, and support reconciliations with accuracy.
  • Handle income including rent payments and statements.
  • Process supplier invoices, match works orders, reconcile statements, and maintain payment records.
  • Maintain Member and property records on Arthur; manage keys, appointments, and inductions.
  • Coordinate governance meetings, agendas, papers, and hybrid setups for Committees and the AGM.

WHY JOIN?

  • Purpose-led work: everything you do directly benefits Members and the local community.
  • Stable, supportive environment with strong long-standing values.
  • Varied workload across finance, operations, governance, and Member support; no two days the same.
  • Autonomy & trust: you'll be the organisational anchor for day-to-day operations.
  • Professional development across finance, governance, housing management, and community leadership.

THE PROFILE

  • Experience in finance administration (essential).
  • Experience in Property, Real Estate or Housing (essential)
  • Strong customer service skills (phone, email, face-to-face).
  • Excellent organisation, accuracy, and attention to detail.
  • Confident with Microsoft Office and able to learn new systems (Arthur/Xero experience ideal).
  • Calm, friendly, professional under pressure.
  • Values-driven and able to handle information with discretion and integrity.

PACKAGE

Salary: £35,000–£43,000 DOE

Hours: Full-time, office-based

Location: Islington, London.

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