IT Technician

Are you passionate about problem-solving, customer service, and making a real impact? Join The Milton Keynes Academy as an IT Technician and play a vital role in keeping our systems running smoothly while delivering top-tier support to staff and students.
Job Title: IT Technician
Location: Milton Keynes Academy

Salary: £24,413 – £27,254 (Grade 4)

Start Date: ASAP

Contract Type: Permanent, Full time

Working Pattern: 37 hours a week Monday – Thursday 8am – 4pm and Friday 8am – 3:30pm

Application Closing Date: 21 October 2025

About You
The Milton Keynes Academy is seeking a proactive and customer-focused IT Technician to join our dedicated IT team. Our ideal candidate will:

• Take pride in delivering high-quality technical support and excellent customer service to staff and students across the academy.
• Be hands-on and solution-oriented, with the ability to log and resolve IT incidents and service requests within set timeframes, maintaining clear communication and escalating issues when necessary.
• Have strong problem-solving skills, a "can-do" attitude, and the ability to work both independently and collaboratively with the Senior IT Technician and wider support teams.
• Be confident supporting a range of devices and systems including PCs, laptops, printers, interactive whiteboards, CCTV, telephony, access control, and Office 365 tools such as Teams, SharePoint, and OneDrive.

About The IT Department
The IT Team at The Milton Keynes Academy is committed to providing reliable support and creative technology solutions that enhance every aspect of a school environment. We ensure staff and students can confidently use IT tools and systems that make teaching, learning, and working seamless for everyone. Collaboration is at the heart of what we do, we work closely with all departments and make technology simple and empowering for everyone at The Milton Keynes Academy.

About The Milton Keynes Academy
At The Milton Keynes Academy, you'll be part of a vibrant, inclusive school community that places learning and student success at its heart. Our architecturally inspiring campus features outstanding facilities, including cutting-edge science labs, a spacious restaurant, and a modern gym, all designed to support both staff and students.

We pride ourselves on being a nurturing environment where students are happy to learn, and staff are supported to thrive. As part of the Creative Education Trust, we collaborate across a network of schools to share best practices and drive innovation. Staff benefit from a bespoke induction, ongoing professional development, and clear pathways for career progression.

Guided by our core values, Respect, Responsibility, Resilience, Equality, and Aspiration, we empower both students and staff to dream big, believe in themselves, and succeed. If you're passionate about education and want to make a real difference, we'd love to hear from you. To find out more please visit our website.

About Creative Education Trust
Creative Education Trust is a growing network of 17 schools, educating over 13,500 children and young people across England. Since 2010, we've worked in partnership with communities to deliver an education that inspires ambition, promotes equity, and unlocks opportunity for every learner.

We believe every child has talent, every community has strength, and every school can be a place where excellence thrives. Our curriculum is rich, broad, and inclusive - designed to build knowledge, nurture creativity, and prepare students for the future.

We are united by a shared purpose: to transform lives through education. Our schools are places where students feel safe, supported, and empowered to lead their own lives with confidence. Through collaboration, high expectations, and purposeful leadership, we ensure that success is both expected and achieved - together.

Visit our Trust website to explore how we support our staff and discover more about our mission, values, and opportunities.

Ready to Join Us?

Submit your application directly through our website. We warmly welcome visits to our school, and if you'd like to arrange a visit or confidential conversation with the Line Manager, our friendly HR/Recruitment team is here to help. Reach out to us at Zoe.Dempsey-, and we'll be delighted to assist you.

Essential Information
Creative Education Trust (CET) is committed to Safeguarding and promoting the welfare of our children and young people by keeping them safe, we expect all our colleagues to share in this responsibility.

All shortlisted candidates are subject to online checks prior to interview.

The CET Recruitment Policy follows the guidance set out by Keeping Children Safe in Education, where all offers of employment are subject to an Enhanced DBS Check, separate Barred List Check, References and where appropriate a Prohibition from teaching search.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.

CET is committed to developing, maintaining, and supporting an inclusive culture and environment for the benefit of its employees and the communities it serves.