Club Director

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.

We are entering an exciting new chapter, particularly within our flagship Mayfair location, which is evolving into our
Social Wellness Club,
a destination designed not only for fitness, but for connection, belonging and personal wellbeing at the highest level. Every detail—from curated experiences to elevated hospitality—will redefine how members engage with wellness socially, physically and mentally

.

We take pride in recruiting visionary leaders who can pioneer this next stage of transformation. We are now looking for
a Club Direct
or to join ou
r Club Management te
am, leading our club portfolio with Mayfair at its cor

e.

T
he Club Direc
tor is responsible for leading the strategic transformation and operational excellence across luxury club environments, ensuring premium service, world-class hospitality and exceptional commercial performance. With Mayfair entering its transition to a social wellness destination, the Club Director will play a defining role in shaping this flagship model, setting standards that will influence the future of the organisati

**on.

The**

RoleThis role will combine operational leadership with brand evolution, especially across newly defined social wellness propositions. Daily responsibilities incl

• ude:Providing visionary leadership to guide General Managers through transformation and elevated service deliv
• ery.Pioneering new social wellness experiences tailored to every member's ne
• eds.Embedding refined hospitality standards that elevate Mayfair into a member-led community
• hub.Curating immersive programming—social events, exclusive activations, expert-led workshops and bespoke servi
• ces.Ensuring Mayfair sets benchmark quality levels in atmosphere, design, service and experie
• nce.Driving commercial growth through premium offerings, partnerships, and revenue diversificat

**ion.

Exper**

• ienceExperience within luxury hospitality, premium fitness, private members clubs or multi-site leader
• ship.A deep understanding of exceptional guest experience and experiential service mo
• dels.Strong commercial and brand-building capabilities, ideally involving transformation or service rede
• sign.The ability to inspire leaders and teams in a fast-paced, high-expectation environ
• ment.Creativity and innovation to shape new-to-market wellness proposit
• ions.Passion for premium wellbeing, elevated service and experiential environm

**ents.

Our**

• Perks25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you to take
• them.Access to The People's Pension (3% contribution) OR Scottish Widows Pension with matched contributions up
• to 5%.Competitive bonus str
• uctureComplimentary Virgin Active membership for you and a buddy – plus free membership for your children and access to C
• lub V.Private Dental and Healthcare Insurance – because your physical health ma
• tters.Life Assurance 4x your salary – peace of mind for you and your loved
• ones.Discounts across Virgin Active – including guest passes and 50% off PT ses
• sions.Join the Virgin Family – enjoy exclusive discounts with Virgin Atlantic, Virgin Holidays, Virgin Media/O2, and
• more.20% off food and drink at our KAUAI bra
• nches.Access to Salary Finance for loans, savings plans, and financial wellbeing su
• pport.Mental health support through our BUPA Employee Assistance Programme, including 4 free counselling ses
• sions.Complimentary corporate letting services with Dexters – no tenant ch
• arges.Access to ePoints with online retailer disc
• ounts.Discounts on Virgin Active Academy courses – perfect for pursuing your pa

ssion.