Head of Engagement

We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA

• Design and implement communication and engagement activities that support UK&I objectives while addressing tailored business outcomes.
• Work with Senior Leaders to execute leadership communications.
• Maintain and execute an employee engagement plan, including the annual internal communications calendar.
• Manage the teams scheduling and planning processes to ensure alignment of activities and strategic messages across different audiences.
• Draft, edit, and produce clear, engaging, and brand-consistent messages, talking points, and communication content that reflect the global narrative.
• Leverage the company's full mix of channels (digital, social, and live interactions) to engage targeted internal audiences, while identifying and implementing new approaches, technologies, and innovations as needed.
• Local activation and communication of global programs, including employee listening, EVP, mission and values.
• Apply insights and metrics to measure impact and continuously improve communication and engagement initiatives.
• Champion and deliver global engagement and communication programs within assigned business areas, ensuring relevance and local adaptation.
• Act as a trusted partner by embedding good communication practices and building communication capability among leaders and teams.

• Ensure adherence to global corporate standards and governance for communications.

• Excellent collaboration and interpersonal skills with the ability to interface with all levels of management.

• Ability to identify and analyze business and audience needs to deliver messages via the most appropriate mix of channels.
• Experience of managing several programs/projects simultaneously in fast-paced environment often interrupted with immediate support requirements.
• Ability to switch between being be hands-on and strategic with ease.
• Proven problem-solving ability that can identify source of problem, impact as it relates to other functions and stakeholders, and recommended solution.
• An outstanding writer with the ability to create compelling messages that provides all levels of employees with a clear line of sight to business strategy.
• Great judgment, with a balance of confidence and maturity
• Seasoned experience of managing multiple time-critical projects with a proven track record in advising senior leaders
• Seasoned experience managing a wider network and ensuring team goals are achieved or exceeded
• Solid experience creating and executing internal communications and a track record of delivering solid, measurable results
• Demonstrated success working in collaboration and managing indirect teams both internally and externally, contractors and agencies
• Certifications in Coaching, Change Management, Behavioral Sciences and/or Human Resources or People practices an advantage.

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: NTT DATA

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.

Due to an internal move we're looking for our next Head of Engagement and Internal Communications UK&I. You're a seasoned subject matter expert, responsible for executing internal communications, leadership and employee engagement items, culture-change initiatives, and transformation communications in support of business strategy and priorities.

You'll lead a team of 3, and report to the Head of EIC with a dotted line to the UK&I CPO.