Freight Coordinator

2 weeks ago

Felixstowe IP, United Kingdom Warehouse and Logistics Company Full time

About Us

We Ship Global Forwarding Ltd is part of the Raptor Logistics Group — a fast-growing freight forwarding company based near the Port of Felixstowe.We specialise in Air, Ocean, and Road Freight, along with Customs Brokerage and Amazon FBA Solutions, providing reliable and efficient global logistics services.

As our business expands, we're seeking a motivated Freight Coordinator to join our team — someone eager to learn the full cycle of freight operations while actively engaging with customers to build strong, lasting relationships.

The Role

This is a varied and dynamic position combining freight operations and customer engagement.You'll coordinate shipments across Air, Ocean, and Road, while also supporting our commercial growth through sales calls, client outreach, and quote follow-ups.

It's an ideal opportunity for someone with a proactive mindset who wants to build a career in freight forwarding and develop both operational and sales skills.

Key Responsibilities

  • Assist with end-to-end coordination of Air, Ocean, and Road freight shipments.
  • Support with Customs clearance and documentation preparation.
  • Liaise with carriers, suppliers, and customers to ensure smooth operations.
  • Monitor shipment progress and provide proactive client updates.
  • Handle customer enquiries and prepare accurate quotations.
  • Conduct sales calls, customer follow-ups, and business development outreach.
  • Maintain accurate shipment, CRM, and customer records.
  • Collaborate with the wider operations and sales team to enhance efficiency and service delivery.

What We're Looking For

Confident communicator with strong organisational skills. Excellent customer service and professional telephone manner. Comfortable making outbound sales calls and building client relationships. Strong attention to detail and ability to multitask. Proficient in Microsoft Office and comfortable using CRM systems. Previous freight forwarding experience is beneficial but not essential — full training provided. Motivated, positive, and eager to grow within the logistics sector.

What We Offer

  • Competitive £26,500 per annum salary
  • 20 days annual leave + bank holidays
  • Comprehensive training across all freight modes and customer development
  • Supportive, team-focused environment
  • Long-term career progression within Raptor Logistics Group

Job Type: Full-time

Pay: £26,500.00 per year

Work Location: In person

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