Customer Service Coordinator

3 days ago

Castleford, Wakefield, United Kingdom Huntress Full time £28,500 per year

Customer Service Coordinator

Are you a skilled Customer Service professional ready to take on a new challenge? Do you want to be part of a team that prides itself on expertise and values the people who help deliver exceptional service?

My Castleford based client is seeking an experienced Customer Service Advisor to join their friendly, fast-paced team. This is an excellent opportunity for someone who thrives in a busy environment and enjoys making a real difference every day.

£28,500

Monday-Friday fully office based

Key Responsibilities:

  • Deliver excellent customer service via Phone and Email always providing a positive experience.
  • Handle orders, returns, complaints, and general enquiries promptly and professionally.
  • Investigate and resolve delivery, pricing, invoice, and account queries.
  • Manage customer complaints, including late, incorrect, or faulty orders.
  • Collaborate with internal teams and external partners to resolve complex issues.
  • Support the sales team by managing service-related tasks.
  • Accurately maintain and update customer records.
  • Provide feedback on customer service processes and contribute to improvements.
  • Prioritise workload to consistently meet customer expectations and maintain high service standards.
  • Ensure all customer and financial information is handled confidentially and securely.

Skills:

  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and attention to detail.
  • Able to manage multiple tasks and priorities in a fast-paced environment.
  • Team player who can collaborate effectively.

Please click APPLY today or email your CV to

  • Logistic Coordinator

    1 day ago

    Castleford, Wakefield, United Kingdom AKA Full time £29,440 - £39,120 per year

    Aka Recruitment are thrilled to continue our longstanding partnership, with our client on the outskirts of Wakefield, to bring you this Logistics Coordinator position. You'll work Monday to Friday, completing 8-hours per day between 7:00am and 6:00pm, plus alternate Saturday mornings (8:00am–1:00pm). Salary basic starts at £29,740k with the option to...

  • Sales Support Coordinator

    6 days ago

    Castleford, Wakefield, United Kingdom PUMA Full time

    SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your...

  • Sales Support Coordinator

    5 days ago

    Castleford, Wakefield, United Kingdom PUMA Group Full time

    SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and...

  • Retail Customer Advisor

    5 days ago

    Castleford, Wakefield, United Kingdom Three UK Full time £25,000 - £40,000 per year

    Three Retail Customer AdvisorLocation:Unit 18, Carlton Lanes Shopping Centre, Castleford, United Kingdom, WF10 1ADSalary:£12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performanceWorking Hours:Part time 12 hours across 2 days per week, including weekends on a rotation basisWho We AreWe're here to build a network the UK...

  • Retail Customer Advisor

    7 days ago

    Castleford, Wakefield, United Kingdom Three UK Full time

    Company DescriptionThree Retail Customer AdvisorLocation:Unit 18, Carlton Lanes Shopping Centre, Castleford, United Kingdom, WF10 1ADSalary:£12.60 per hour + an on-target bonus of 25%, paid out monthly based on your store's performanceWorking Hours:Part time 12 hours across 2 days per week, including weekends on a rotation basisWho We AreWe're here to build...

  • Customer Account Manager

    2 weeks ago

    Castleford, Wakefield, United Kingdom Certas Energy Uk Ltd Full time £72,000 per year

    We currently have a vacancy for a Customer Account Manager to join our friendly team at our Castleford office, on a Full Time and Permanent basis working 37.5 hours per week.As a Customer Account Manager, you'll have access to:Competitive commission - up to £6k OTECareer progression within a multi layered sales structureRide to work schemeBrand discounts...

  • Service Desk Manager

    5 days ago

    Castleford, Wakefield, United Kingdom Cammax Limited Full time £45,000 - £60,000 per year

    We are looking for a driven, hands-on leader to head up our service desk and play a key role in taking our customer service operation to the next level. As a self-starter with a strong sense of ownership, you will bring energy, structure, and a proactive mindset to improving our processes and performance. You will thrive in a fast-paced, SME technology...

  • Logistics Specialist

    7 days ago

    Castleford, Wakefield, United Kingdom CMS Distribution Full time £35,000 - £55,000 per year

    Job Purpose Summary To manage and execute international logistics operations, ensuring the accurate scheduling, coordination, and delivery of customer orders in line with service expectations and company standards. Act as a key liaison between 3PL warehouses, freight providers, internal stakeholders, and key customers across the UK,supporting EMEA, and...

  • Service Desk Manager

    2 weeks ago

    Castleford, Wakefield, United Kingdom Trapeze Full time £30,000 - £45,000 per year

    Job Summary:Location: Castleford, West Yorkshire Reports To: Business Manager Salary: Up to £45,000 per annumJob Type: Full Time - 40 hours per week, Monday to Friday We are looking for a driven, hands-on leader to head up our service desk and play a key role in taking our customer service operation to the next level. As a self-starter with a strong sense...

  • Field Service Engineer

    3 days ago

    Castleford, Wakefield, United Kingdom KION Full time £35,000 - £65,000 per year

    Are you seeking your next career opportunity as a Field Service Engineer? At Linde Material Handling, a global leader in forklift trucks and warehouse equipment, we are looking for skilled Field Service Engineers to join our team in Grimsby and surrounding areas of Immingham and Lincoln We are interested in candidates with experience as vehicle technicians...