Continuous Improvement Process Engineer

Continuous Improvement & Process Engineer (Lean / Warranty / CI Specialist) - Huddersfield

£53,000

Our client is a bespoke vehicle manufacturer offering a one-stop shop for national customers. Priding themselves on the quality of their design, build, and engineering excellence, they deliver heavy vehicles purpose-built to thier clients' specific operational needs. We are seeking a Continuous Improvement Process Engineer to drive continuous improvement across engineering, production, and after-sales operations by applying Lean, Kaizen, and Six Sigma methodologies. This role focuses on improving workflow efficiency, reducing waste, and supporting warranty cost control through technical analysis and process enhancement within the HGV sector. The role will focus on improving operational effectiveness, reducing waste, and ensuring standardisation through strong process control, technical support, and lean methodologies. The successful candidate will bridge the link between engineering precision, production efficiency, and after-sales performance, ensuring sustainable improvements in quality, cost, and customer satisfaction.

Key Responsibilities:

• Apply Lean, Kaizen, or Six Sigma methodologies to identify and eliminate inefficiencies across the business.

• Lead Continuous Improvement (CI) projects to optimise workflow, productivity, and product quality in line with operational KPIs.

• Collect, review, and interpret data on output, efficiency, warranty performance, and cost metrics to support strategic decision-making.

• Design, implement, and maintain Standard Operating Procedures (SOPs) to ensure consistency, compliance, and safety.

• Work collaboratively with Engineering, Production, and After-Sales teams to identify process issues and develop effective technical resolutions.

• Review and interpret engineering drawings, build specifications, and compliance documentation to ensure build accuracy and adherence to standards.

• Investigate warranty claims, understanding warranty coverage, cost implications, and root causes to support efficient resolution and customer satisfaction.

• Collate and analyse supplier quality and manage cost recovery.

• Provide technical support for HGV-related warranty investigations, including diagnosis of mechanical, electrical, and structural issues.

• Identify recurring warranty trends and implement preventive and corrective actions to reduce rework, downtime, and claim frequency.

• Support training and knowledge sharing across departments to embed a Continuous Improvement culture.

• Lead compliance in quality and type approval legislation, supporting process development and type approval document processing.

Key Skills & Competencies:

• Strong understanding of HGV systems, including chassis, body, hydraulics, and electrical components.

• Knowledge of warranty processes – coverage, claims, cost drivers, and resolution workflows.

• Experience in Lean Manufacturing and Continuous Improvement (CI) methodologies.

• Proficiency in technical drawing interpretation and compliance documentation.

• Skilled in data analysis, KPI tracking, and performance monitoring.

• Ability to develop and implement SOPs and process documentation.

• Competent in problem-solving, root cause analysis, and corrective action planning.

• Excellent communication and cross-functional collaboration skills.

Desirable Qualifications / Experience:
• Degree or HND in Mechanical / Automotive / Manufacturing Engineering (or similar discipline).

• Lean Six Sigma Green Belt or equivalent CI certification.

• Previous experience within HGV manufacturing, vehicle conversion, or after-sales warranty environments.
• Familiarity with SolidWorks, production systems, or process analytics tools.

• Proven ability to link technical warranty findings to upstream process improvements.