Workshop Operations Manager

Job Details:

Job Reference: HCC622733

Salary Range: £48,948 - £54,423 per annum plus overtime if required

Work Location: Trafalgar House North, Winchester

Hours per week: 37

Contract Type: Temporary (12 months)

Closing Date: 19 November 2025

Interview Date: 26 & 27 November 2025

An exciting opportunity has arisen for a Workshop Operations Manager to join our Hampshire Transport Management (HTM) team at Hampshire County Council.

Are you looking for a challenging and diverse leadership role, working as part of a friendly and supportive team, with the opportunity to make a real difference to the safety, efficiency, and performance of our vehicle workshop network?

The Role:

As Workshop Operations Manager, you will be responsible for the efficient and compliant operation of multiple vehicle workshops across Hampshire. You'll ensure all workshops meet the highest standards of safety, regulatory compliance, and service delivery. You'll provide direct management cover during absences, oversee day-to-day operations, and support Workshop Managers and Master Technicians to deliver excellent results.

You'll play a key role in staff development, performance monitoring, and continuous improvement, as well as supporting the HTM Fleet Manager and collaborating with internal and external partners.

Working hours are predominantly Monday- Friday with the possibility the role could become permanent.

What you'll do:

• Lead and manage a network of workshops, ensuring compliance with Health & Safety, COSHH, and all legal frameworks
• Oversee equipment calibration, maintenance, and staff training to maintain high standards
• Act as the main point of contact for Workshop Managers, supporting technical issue resolution and resource planning
• Coordinate holiday cover and ensure effective management presence across all sites
• Monitor and report on workshop performance, compliance, and financial viability
• Support the development and implementation of performance monitoring tools
• Oversee staff development, including apprenticeships and ongoing training
• Liaise with customers, manufacturers, and contractors to resolve technical queries and maintain service excellence
• Plan and oversee winter maintenance and emergency standby arrangements

What we're looking for:

• Strong people management and leadership skills, with experience in workshop or fleet management
• Up-to-date knowledge of Health & Safety, Duty of Care, and transport legal requirements
• Excellent communication and customer liaison skills
• Proficiency in fleet management systems and Microsoft Office (Excel, Word, PowerPoint)
• Ability to analyse operational data and produce clear, actionable reports
• Experience in coaching and developing teams and driving continuous improvement
• Adaptability, resilience, and effective decision-making under pressure
• Commitment to personal and professional development

Why join us?

As a forward-looking local authority, our commitment to delivering an exceptional quality of life to our Hampshire residents also extends to our employees. It is important to us that our staff feel supported in their work. As such we can offer you an improved work-life balance through flexible working and an excellent benefits package including:

• Comprehensive induction and ongoing training
• Supportive, collaborative, and inclusive working environment
• Opportunities for career development and progression
• Flexible working arrangements, including the potential for occasional home working (with approval)
• Generous pension scheme
• Holiday entitlement of 25 days raising to 28days after 5 years of service
• Family friendly policies
• Employee Support Services
• Interest free travel loans and discounts
• Access to financial wellbeing resources
• Access to a wide range of discounts on products and services

If you think you have what it takes to make a real difference in Hampshire, get in touch

Additional Information:

Workshop Operations Manager Candidate Pack

Vetting Requirements:

This post is subject to a Criminal Records Check.

Contact Details for an Informal Discussion:

Robert Waters, Interim Transport Manager on or Margaret Myers, Highways Area Manager on

Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.

We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.