Senior Manager, Media Relations and External Communications

We're looking for a Senior Manager, Media Relations and External Communications to join our team in London, UK

Liberty Global is looking for a senior all-round communicator to manage media relations and proactively create compelling content across a variety of formats, to protect and enhance the company's reputation and ensure our story is clearly understood. The successful candidate will thrive in an entrepreneurial environment and possess strong stakeholder management skills. They will have a forensic eye for detail as well as the ability to connect the dots and see the bigger picture in a complex global organization.

KEY ACCOUNTABILITIES

• Help shape and lead Liberty Global's media relations strategy to support key business priorities
• Search out stories from within the business and turn them into compelling content across a range of different formats – both earned and owned
• Develop and maintain relationships with key journalists covering Liberty Global across major media outlets including the Financial Times, Bloomberg, Reuters, and industry publications
• Coordinate media briefings, interviews, and press events for senior Liberty Global executives, including preparation of briefing materials and message development
• Support senior executive media training and preparation for external speaking platforms, interviews, and media appearances
• Manage reactive media inquiries and coordinate appropriate company responses and statements
• Manage the monitoring of media coverage and provide real-time press updates to senior stakeholders with analysis and insights on Liberty Global coverage and competitive positioning
• Lead press release development, distribution, and follow-up activities to maximize media coverage and message amplification
• Coordinate press activities around major company announcements, product launches, technological developments and corporate milestones
• Oversee the tracking and analysis of press coverage effectiveness and media sentiment to optimize media relations strategies
• Support crisis communications response including media monitoring, message development, and stakeholder coordination during reputational challenges
• Develop crisis communication protocols and response procedures for press relations activities
• Coordinate with senior leadership and legal teams during sensitive issues requiring careful media management
• Monitor potential reputational threats and provide early warning analysis with recommended media response strategies
• Support issue management through proactive media engagement and relationship building
• Help manage relationships with external PR agencies and communications consultants supporting Liberty Global's press relations activities
• Coordinate agency deliverables including media monitoring, press coverage analysis, and campaign execution support
• Evaluate and select media relations tools, platforms, and service providers to enhance media relations capabilities
• Collaborate with OpCos and other Liberty Global-owned communications teams to ensure consistent messaging and coordinated earned and owned media approach across markets
• Support internal communications team with external press considerations and message alignment
• Coordinate with corporate affairs and regulatory teams on media relations aspects of policy and regulatory communications
• Support investor relations team with media considerations around financial communications and earnings coverage

KNOWLEDGE & EXPERIENCE

Essential Requirements:

• Relevant years experience in media relations, media management, or communications roles within corporate or agency environments
• Proven track record of media relations success including journalist relationship building and press coverage generation
• Strong understanding of media landscape including print, digital, broadcast, and industry publications
• Experience with crisis communications and issue management in corporate environment
• Excellent writing skills for press materials including press releases, media statements, and briefing documents, as well as longer-form thought leadership pieces and social media posts
• Demonstrated ability to work under pressure and manage multiple media priorities simultaneously
• Ability to work effectively with AI tools to improve the communications process

Preferred Qualifications:

• Technology, telecommunications, or media industry experience with understanding of technical concepts and industry dynamics
• Experience managing external PR agencies and communications consultants
• Knowledge of media monitoring tools, press analytics platforms, and communications measurement
• Experience with financial communications and regulatory press relations
• International media relations experience across European markets

Essential Skills & Abilities:

• Strategic communications thinking with ability to translate business priorities into compelling narratives
• Strong interpersonal skills for building and maintaining relationships with journalists and media professionals
• Excellent written and verbal communication skills with ability to develop clear, compelling messaging and a range of written materials
• Analytical capabilities for media monitoring, coverage analysis, and press strategy optimization
• Project management skills for coordinating complex press campaigns and media activities
• Cultural awareness and sensitivity for managing international media relationships and diverse stakeholder groups
• Adaptability and resilience for managing fast-paced media environment and evolving story dynamics

What's in it for you?

• Competitive salary + Bonus **where applicable**
• Matched pension contribution up to 10%
• 25 days annual leave with the option to purchase 5 more and paid volunteering
• Access to physical and mental health benefits such as the Calm app, personal medical, critical illness cover and dental insurance
• Access to our car benefit scheme
• Professional development including upskilling, mentoring, and access to online learning
• Great office and hybrid work environment
• The chance to join an innovative, fast-paced and passionate team

Who we are:

Join Liberty Global and Shape Tomorrow's Connections Today

Liberty Global is a dynamic team of veteran operators and investors committed to generating and delivering value through the strategic management of our three platforms: Liberty Telcom, Liberty Growth and Liberty Services.

We prioritize diversity, equity, and sustainability, using technology for good. If you're curious, resilient and have a limitless mindset, join our high-performing team.

Liberty Global is an equal opportunity employer, committed to an inclusive environment and accommodating all candidates. We're eager to hear from you, no matter your background.

This Direct Search is handled exclusively by Liberty Global. We kindly ask agencies not to send applications and we don't offer compensation for unsolicited CVs