Office Administration

1 week ago


Ossett, Wakefield, United Kingdom ALTERNATIVE DRAINAGE COMPANY LIMITED Full time £20,000 - £25,000 per year

Company Description

Alternative Drainage Company is a trusted name in drainage services with over 25 years of experience. Based in Yorkshire, the company is known for its high-quality work and excellent customer service, providing 24/7 fast and reliable emergency drainage solutions for both commercial and residential clients. Services include drain unblocking, CCTV surveys, drain repairs, septic tank maintenance, and more. With a skilled engineering team and professional management, the company collaborates closely with industrial clients, local councils, and highway authorities.

Role Description

We are hiring an Office Administrator for a full-time on-site position based in Ossett. Responsibilities include:

  • Managing daily office tasks and carrying out general administrative duties.
  • Providing outstanding administrative support
  • Ensuring efficient communication channels such as answering the phone and directing calls as required and responding to email enquiries
  • Booking in both reactive and proactive works from both domestic and commercial customers
  • Assist with organising daily work schedules for engineers
  • Liaise with customers to resolve account and invoicing queries
  • Assisting in Social Media Marketing
  • Assisting in site drawings - training will be given.
  • The Office Administrator will also address customer inquiries and assist with office operations to ensure smooth workflows.

Skills and behaviours:

  • Experience in using Sage Accounts and Payroll - 
    ESSENTIAL
  • Positive, enthusiastic approach to work
  • Strong Communication and Customer Service skills to effectively interact with clients and team members.
  • Proficiency in Administrative Assistance and Office Administration to ensure smooth day-to-day office operations.
  • Basic Accounting knowledge for managing financial tasks and records.
  • Proficiency in office software such as Microsoft Office Suite is preferred.
  • Previous experience in office administration or a related field is a plus.
  • A positive and proactive attitude with attention to detail is highly desirable.

Pay is negotiable dependant upon experience

Job Type: Full-time (8am-4:30pm - 1hr unpaid lunch)

Benefits:

  • Company pension
  • Free parking
  • On-site parking


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