Qualified Dental Nurse/Receptionist

6 days ago

London NW ED, United Kingdom Pristine Dental Group Full time

Job Overview

We are looking for a dedicated and friendly qualified Dental Nurse/ Receptionist to join our high performing team. The ideal candidate will provide a high quality chairside support to our clinicians and ensure a smooth, welcoming experience for all patients at reception.

This position requires strong communication and organisational skills, as well as a passion for helping others.

Reception duties

  • Greet patients warmly upon arrival and assist them with check-in procedures.
  • Schedule and confirm appointments, ensuring optimal use of the dentist's time.
  • Manage patient records, including updating personal information and treatment histories.
  • Answer phone calls and respond to enquiries regarding services, appointments, and finance applications.
  • Maintain a clean and organised reception area to create a welcoming environment for patients.
  • Collaborate with dental staff to ensure seamless patient flow throughout the practice.
  • Handle billing and payment processes efficiently while addressing any patient concerns regarding their accounts.

Dental Nurse duties

  • Assist the dentist during all clinical procedures, ensuring all correct instruments and materials are prepared.
  • Prepare treatment rooms before and after each patient.
  • Maintain high standard of infection control, including cleaning and sterilising instruments and surgery areas.
  • Ensure stock levels of material and consumables are maintained.
  • Provide support and reassurance to patients during treatments.
  • Follow all cross infection, health and safety protocols.

Requirements

  • Strong communication skills in English, both verbal and written, are required.
  • Excellent organisational skills with the ability to manage multiple tasks effectively.
  • Basic IT proficiency for managing appointment scheduling software and patient records.
  • Previous experience in a dental setting.
  • Fast learner with the ability to adapt quickly.
  • Confident and comfortable to be on social media.
  • Ability to work independently as well as part of the team.
  • A pro-active approach to problem solving and task management.

Desired

  • Experience in high end or private dental setting.
  • Customer service experience.
  • Dental Implant Nursing experience/knowledge.

Qualifications

  • Qualified Dental Nurse (GDC registered).

A friendly disposition with a commitment to providing exceptional patient service is essential. If you are passionate about contributing to a positive patient experience in a dental setting, we encourage you to apply for this rewarding position as a Dental Nurse/Receptionist.

*Hours to be discussed*

Job Type: Full-time

Pay: £13.00-£16.00 per hour

Expected hours: 37.5 per week

Benefits:

  • Employee discount

Work Location: In person

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