Audiology administrator

Job Overview

The post holder will provide administrative support, undertake and manage bookings, and generally support the efficient running of the audiology department at the Calderdale and Huddersfield NHS foundation trust. They must demonstrate excellent communication skills with both colleagues and the general public. The post holder will be required to book all areas of audiology including both adults and paediatrics.

Main duties

The main duties of this role are listed below

• To provide admin support and booking appointments for all audiology services ensuring that clinical capacity is maximised and waiting lists are in line with both trust and national guidance
• Work on the department telephone system receiving calls from both adults and paediatrics audiology patients and supporting any queries in an efficient manner.
• To work on the department to reception dealing with face-to-face queries, and booking patients in when required, all in line with trust information governance procedures
• To communicate with both staff and patients in a polite and professional manner

CHFT is an integrated Trust of 6,500+ colleagues providing hospital and community services to patients and communities across Calderdale and Kirklees. We are rated as 'Good' by the Care Quality Commission, are a top performing Trust for Elective Recovery, Emergency and Cancer Care and widely acknowledged as a national digital lead when it comes to caring for people across our local and regional systems.

Our people are at the core of everything we do, hence our commitment to One Culture of Care. Our focus is to care for and support each other in order to provide outstanding compassionate care to our patients. That is why we are looking for an inclusive collaborative, creative, innovative and compassionate leader to join us in this role.

A detailed job description outlining the role and responsibilities for this position is listed in the job description and personal specification