VWG Service Technician

Simpsons Skoda Standard Benefits Package Includes:

• Family Owned Business * Pension Scheme * 22 days paid annual leave. * Birthday off after 3 years service. * Leave increases to 25 days after 10 years service * Staff Car Rental rates * Friends and Family Discount Scheme* Watch to celebrate 10 years service * Uniform provided * Free Flu jab * £25 towards eye care * Cycle to work scheme * Reduced workshop / MOT rates * Staff Referral scheme * VWG Accreditation Programme / Simpsons Academy * Employee of the Quarter Awards * Access to services * End of Year Awards Event * Discounted Home EV Charger Installation

VWG Service Technician at Skoda Colne

Reporting to : Service Manager

Hours of Work

Monday - Thursday 08.30am pm

Friday pm

Saturday 08.30am pm Rota basis

Main Purpose of Job:

To deliver customer satisfaction at all times in the service and repair of motor vehicles of all types.

To carry out servicing and repairs in a safe and economical manner.

To employ such knowledge and skills as may be required to test vehicles and diagnose faults.

To maintain the integrity of all product information.

RELATIONSHIPS AND PERSONAL ACTIVITIES

Directly responsible to: Service Manager

Responsible for:

• Safety, economy, and accuracy of work, including that of any assigned apprentice.

Relationships with:

Manufacturers Representatives. Aftersales Manager, other Vehicle Technicians, Apprentices and parts department, Health & Safety Officer, Valeter and drivers and customers.

OBJECTIVES AND KEY TASKS

Improved profitability:

• To attain manufacturers' servicing and repair times.
• To note and report all components, materials and consumables used.
• Development of personal knowledge and experience in order to improve, profitability, customer satisfaction and efficiency.
• To ensure vehicles are thoroughly examined and to report all servicing requirements and associated work noticed whilst working on the vehicle to the Aftersales Manager.
• To ensure all chargeable labour, components and workshop consumables are recorded on the job card, and where possible work within Manufacturer's recommended repair times.

Customer service and satisfaction:

• To protect customers' vehicles with floor mats, seat and steering wheel covers.
• To safeguard the customers' vehicle and contents during service and repair.
• To ensure vehicles are thoroughly examined and report verbally and in writing the general condition of vehicles with emphasis on customer safety.
• To ensure vehicles are road tested in a safe and professional manner with due regard to speed limits, road law, other road users and pedestrians.
• To ensure that all work carried out is to MOT and/or manufacturers' safety standards.
• To ensure optimum use of technical knowledge and skills to achieve effective, economic and safe service/repair of customers' vehicles.

Main Job Functions:

• To road test vehicles and diagnose problems as and when required by the Service Receptionist.
• To carry out routine servicing, MOT tests, warranty repairs, diagnosis of vehicle problems and general maintenance of vehicles as required.

.To maintain and develop skill levels in all aspects of repair, service and maintenance of franchise vehicles.

• To take an active part in upholding the company Health and Safety policy.
• To be conversant with all Manufacturer technical literature and information bulletins.
• To keep work area and protective clothing clean, tidy and in a safe condition in order to uphold the Manufacturers and company image.
• To ensure vehicles comply with safety standards when returned to customer and that faults have been reported and noted on the job card.
• To talk directly to customers when required.
• To undertake Manufacturers training courses as advised by the Service Manager. To notify Aftersales Manager of damage or breakdown of workshop equipment or tooling.

EXPERIENCE, QUALIFICATIONS AND TRAINING

To have served a recognised apprenticeship and / or to have undertaken manufacturer's training courses

To have experience in the servicing and repair of motor vehicles.

Time served Technician – Minimum 3 years dealership experience.

MOT Qualification – gives an additional increment of 0.50 in hourly rate

Job Types: Full-time, Permanent

Company events

Company pension

Training and Progression

Ref: JW2023Tech/007Pc

Working Hours Monday - Thursday 08.30am pm Friday pm Saturday 08.30am pm Rota basis

Location Skoda Colne

Salary OTE £34500

Benefits Pension Scheme, 22 days annual leave. Birthday off after 3 yrs, 25 days Leave after 10 yrs, Free Uniform, Flu jab, £25 towards eye care, Cycle to work scheme, VWG Accreditation, Employee of the Quarter Awards, Access to

Closing Date 14/11/2025