Assistant Head Housekeeping

Job Ref: ALD1376

Branch: Aldwark Manor

Location: Aldwark, Alne 10 miles north of York

Salary/Benefits: £29000 per annum

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours/week

Posted date: 03/10/2025

Closing date: 19/10/2025

Job Title

Position: Assistant Head Housekeeper

Reports to: Head Housekeeper

Responsible for: Housekeeping Supervisor / Housekeepers

Location: Aldwark Manor Estate, Aldwark, Nr. Alne, York, YO61 1UF

Hours of work: 40 hours per week

Benefits:

Apprenticeship and other development opportunities.

Share of Tronc.

Hospitality Rewards platform.

Employee Assistance Program.

Free meals on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount when dining at our Hotel of 20%

Aldwark Manor Estate is a privately owned Hotel with Golf nestled in a picturesque village between York and Harrogate. Set in 200 acres of beautiful countryside, this luxury Hotel provides a complete escape for both business and leisure guests and is a popular venue for weddings.

Over the last few years, the Hotel has undergone major renovations in the bedrooms, restaurant, residents lounge, sports bar and all public areas. This year we will starting our new and opulent spa and state-of-the-art leisure areas as well as our new meeting rooms and additional 17 bedrooms. The leisure facilities opening later this year with the new spa, bedrooms and meeting space opening 2026

Our values: "Never be ordinary" in our product, quality or people with the aim of being "Always Aldwark" in meeting our guest's and team expectations.

We are currently seeking an experienced and motivated Assistant Head Housekeeper to join our team at Aldwark Manor Estate. This position is pivotal in supporting the housekeeping operation along with the Head Housekeeper, ensuring we maintain our 4 Silver Star AA rating and guest satisfaction in our rooms and public areas supporting and managing the Housekeeping team in the absence of the Head Housekeeper

Purpose of the role:

To ensure thew smooth running of the Housekeeping department with the Housekeeping Manager / Rooms Division Manager

Main duties include:

• To ensure that high standards of cleanliness are maintained throughout the hotel, with the supervision and inspection of all guest rooms and areas.
• To be fully aware of all hotel services and activities.
• To allocate areas of cleaning on a daily basis fairly, in accordance with hotel procedures and hotel business.
• To be fully aware of linen procedures and assist with linen stocktakes as required.
• To ensure the correct use of cleaning agents on all surfaces.
• To assist with the periodic cleaning of areas as requested.
• To be fully aware of, and strictly adhere to, security procedures laid down by the hotel and company. This to include keys, stock and property.
• To record and report all faults and damage arising to Maintenance.
• To ensure all housekeeping equipment is used safely and effectively.
• To ensure on all occasions you observe safe and hygienic working practices in order to satisfy Health and Safety at Work and other statutory legislation.
• To assist with the housekeeping operation as necessary, i.e. servicing of guest rooms etc.
• To record, report and process lost property according to hotel procedures.
• To assist with the training of team members
• To be fully aware of and adhere to Health and Safety and fire procedures
• To be fully aware of and comply with hotel and company rules and regulations as identified in the team member handbook.
• Team working
• The ability to take the initiative
• Organisation and thoroughness: preparing bedrooms in the minimum length of time whilst respecting internal hotel procedures

The above is a non-exhaustive list of duties and you are expected to undertake any other duties as requested by your Manager. The Company reserves the right to amend your job description in line with the changing demands of the business.

About Us

The Aldwark Manor Estate has been synonymous with luxury since it was established in 1978.

Elegant grounds, sensual design, elemental dining and grandeur at every turn, within 200 acres of countryside all contribute to its allure.

The Aldwark Manor Estate is an independent, indulgent luxury hotel in the Yorkshire countryside and provides the setting for unforgettable experiences.

We are continuously looking for exceptional individuals to join our team. If you are seeking a hospitality job with progression opportunities, then we are for you. There are live-in opportunities for the right candidates.

We are an equal opportunities employer committed to diversity, equity and inclusion. A copy of out DEI policy is available on request.