Claims Advocate – Crisis Management

6 days ago

London, Greater London, United Kingdom Lockton Full time £60,000 - £120,000 per year


General information

Reference

Location

United Kingdom, London, London


Work Place

Hybrid


Region

UK


Job Profile

Lockton - Experienced Professional


Title

Claims Advocate – Crisis Management


Description

To oversee and manage the provision of claims advocacy and service for major clients and complex Crisis Management claims.

Crisis Management Product Lines:

Product Recall & Reputational Risk

War, Terrorism & Political Violence

Special Crime

Accident & Health

  • To oversee and manage the provision of claims advocacy and service to Crisis Management clients and Retail partners.
  • To provide expert claims advocacy in relation to large, complex and/or contentious Crisis Management claims, maintaining and leveraging market relationships as necessary, in order to bring claims to prompt, satisfactory conclusions.
  • To develop, shape and articulate the Crisis Management claims value proposition to colleagues, clients, Retail partners and insurers.
  • For major clients and complex claims, lead the claims relationship, including regular meetings, delivery of claims reports etc. ensuring that client and producer expectations are properly understood and managed.
  • For major clients and complex claims, lead the interactions with insurers.
  • Manage the relationship between claims advocates, handlers and the Crisis Management placing team, and report to the business with management information based on statistical and other reports as well as current and anticipated future issues.
  • Be actively involved in new business opportunities, identifying prospects, preparation of tender reports, participating in tender presentations etc.
  • Support Crisis Management wordings development, ensuring that our products remain best in class and delivering technical excellence throughout the value chain.
  • Contributing to thought leadership and risk advisory capabilities, ensuring that our brokers, producers, and clients are kept up to date with the risk landscape.

Candidate Profile
  • Professional qualifications and/or evidence of significant continuing professional development throughout career.
  • Litigation experience, including US if possible.
  • Strong knowledge of Crisis Management products and claims and demonstrable experience of resolving complex/high value Crisis Management claims.
  • Experience of management and handling of complex and/or high value claims.
  • Significant experience within the insurance industry and an in-depth understanding of insurance law and practice.
  • Experience of engaging with C-suite of clients and prospects.
  • Experience in working with Product Recall & Contamination coverage
Custom section 3
Scheduled

Full Time Permanent

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