Mental Health Support Worker

Mental Health Support Worker – Join Our Compassionate Team

Location: Exeter

Salary: £12.45 per hour + £1.50/hour enhancement for weekends & overtime

Hours: Full-time, flexible shifts including weekends and evenings

Start Date: August onwards

Are you passionate about supporting others and making a difference in people's lives?

Would you like to build a rewarding career in mental health care, with ongoing training and real opportunities for progression?

Caraston Hall Support Ltd is looking for a dedicated and compassionate Mental Health Support Worker to join our friendly and supportive team. We offer person-centred supported living services across Exeter, supporting adults with mental health conditions, learning disabilities, and/or autism.

Whether you're starting your career in social care or bringing valuable life experience and empathy to the role, we'd love to hear from you.

About the Role:

As a Support Worker, you'll help our clients live fulfilling and independent lives. You'll work both one-to-one and as part of a team, supporting individuals to achieve their goals, build confidence, and thrive in their communities.

Your responsibilities will include:

• Providing individualised care and emotional support based on clients' goals and needs.
• Provide support and supervision with clients' medication.
• Helping clients engage in meaningful activities like cooking, arts & crafts, exercise, or volunteering.
• Supporting clients in carrying out their activities of daily living.
• Supporting clients to access local groups and community resources.
• Carry out individual need/risk assessments; develop person centred support/care plans with clients and others involved in their support/care; and carry out regular reviews, ensuring excellent standards and successful outcomes for clients.
• Ensuring safety and wellbeing through consistent monitoring and recording processes.
• Promoting dignity, independence, and a positive daily routine

Training & Career Progression:

At Caraston, we are committed to your personal and professional development. You will receive full induction training and access to continuous learning opportunities.

We offer:

• Specialist training on mental health conditions (e.g., schizophrenia, personality disorders, ADHD, autism)
• Trauma-informed care approaches
• Opportunities to gain recognised qualifications:
• Level 3 Diploma in Health & Social Care
• Level 5 Leadership & Management in Care
• Progression routes to Senior Support Worker or Deputy Manager

Why Work With Us?

Caraston Hall Support Ltd is a values-led organisation with a strong, inclusive culture. Our team members are known for their kindness, respect, and genuine care. We recognise and celebrate the unique contribution each person brings.

We offer:

• A supportive and welcoming work environment
• 28 days annual leave (inclusive of bank holidays)
• Employer pension scheme (NEST)
• Enhanced rates for weekends, bank holidays, and overtime
• Annual pay reviews (every April)
• Free Employee Assistance Programme – offering counselling, legal & financial support
• Flexible working patterns
• Ongoing access to accredited professional training

Who We're Looking For:

We're looking for someone who is:

• Caring, compassionate, and non-judgemental
• Flexible and reliable
• A good communicator and team player
• Willing to learn and grow in the role
• Able to work shifts, including weekends and evening

Previous experience in care or mental health is welcome but not essential – we value your attitude, life experience and potential just as much as your background.

How to Apply:

If you're ready to make a real difference and grow in a role that truly matters, apply now to join our amazing team.

We look forward to hearing from you

Job Type: Full-time

Pay: £12.45-£13.95 per hour

Benefits:

• Company pension
• Flexitime

Application question(s):

• Applicants MUST not require sponsorship.

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Location:

• Exeter EX2 8HH (preferred)

Work Location: In person