Virtual Ward Healthcare Assistant

Job Introduction
As a Healthcare Assistant, you will be an integral part of the multidisciplinary Virtual Ward team, working under the guidance of a registered nurse to provide essential support in the health and personal care of inpatients within the ward.

A key aspect of your role will involve assisting the Virtual Ward team with remote monitoring, ensuring that necessary equipment is promptly provided and set up for identified patients. You will also ensure patients and their carers are comfortable with the setup. After a patient's stay on the Virtual Ward, you will be responsible for collecting, checking, and cleaning the equipment. Your work will help deliver care to a diverse range of patients, including those with life-limiting conditions, patients requiring rapid discharge at end-of-life, and those in crisis who may benefit from preventing unnecessary hospital admissions.

This role offers variety and the opportunity to make a significant impact in patient care, with the satisfaction of contributing to a vital and evolving service that meets the needs of the local community.

This is a full-time position (37.5 hours per week) based at Livingstone Community Hospital. The service operates seven days a week, from 8 am to 8 pm.

Main Responsibility
Within this role you will:

• To carry out assigned tasks while regularly working without direct supervision involving direct remote care to patients and carers as delegated by the virtual ward charge nurse.
• Working very closely with the VW tech provider in ensuring equipment is working well and reporting any concenrns to the VW digital team's help desk.
• As part of the VW team, the post holder will provide high quality care to patients, promoting recovery in a manner that maintains patient safety at all times.
• The post holder will assist in service and good practice developments.
• To assist in providing care as delegated by the
• To maintain knowledge, skills and attitudes necessary to deliver a quality service that is responsive to the changing needs of patients.
• To deliver care in accordance with Organisation Policies, procedures and guidelines, according to competencies, as delegated by the Senior Virtual Ward Nurse in charge.
• To report any changes in condition of the patient to the Senior Virtual Ward Nurse in charge.

The Ideal Candidate
The ideal candidate will have an NVQ Level 3 qualification in care or equivalent experience, along with excellent communication and organisational skills. They will be able to recognise their strengths and work effectively within their scope of competence. We are seeking a friendly, approachable team player who can adapt to changing needs and is committed to providing positive and supportive experiences for patients throughout their healthcare journey.

A valid Full UK Driving License and access to a car for work purposes are essential for this role.

Package Description
As a Healthcare Assistant, you'll be part of our valued team based on an Virtual Ward at Livingstone Community Hospital in Dartford, North Kent

You will feel valued as a Healthcare Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £23,100.00 with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year

About The Company
We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.

As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

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