Operational Technical Trainer

The Company 

Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas.  

Eisai Manufacturing is the hub of Eisai's production and supply chain.  We make tablets, package these into blisters, label and package vials and bottles. We also manage the wider medicines supply chain and other companies who undertake work on our behalf. 

By joining Eisai, you will be working for an organisation with a human healthcare philosophy, which means that we put the patient first in everything we do. 

Your new role 

This role has the responsibility to manage, create and deliver training primarily for the production activities (Packaging and Manufacturing) at the EML Production facility in Hatfield and to support the wider teams within EML to ensure training activities are completed compliantly in line with business requirements.  

The role as a technical trainer needs to create and develop the training programme designed to educate and upskill the Operators from onboarding and then continuous refresher and upskilling within the Production team through Instructor-Led, on-line training to develop employee skills, knowledge, understanding and competency. 

The individual is a training professional whose focus is to train and upskill the production teams and wider business within a GMP environment. The role is responsible for the operational technical training, whilst also supporting EHS and GMP training for the production operation. 

What are we looking for? 

• Job holder must possess very high levels of aptitude in the Microsoft Office suite of applications (i.e. Word, Excel, Outlook, PowerPoint).  
• Good technical writing skills. 
• Experience in using e-learning tools to support the delivery of training materials using multiple media types. 
• Knowledge and experience of pharmaceutical packaging and manufacturing operations, including GMP knowledge. 
• Good Communication skills across different levels in the organisation (e.g. Ops, OLT). 
• Strong facilitation, coaching and presentation skills. 
• Training qualification (CIPD, City of Guilds, Train the Trainer, or equivalent). 
• Preferable experience in in understanding adult learning principles such as ADDIE or Kirkpatrick. 
• Knowledge of designing and delivering training and blended learning or equivalent experience. 
• Collaborate with cross-function teams to foster a strong quality and continuous improvement mindset. 
• A proactive, self-starter, highly accountable. 
• Highly professional and able to operate effectively under pressure with competing priorities. 
• Be able to manage own workload, possessing excellent planning, prioritisation, organisational and time management skills. 
• Self-aware, Diplomatic, Inclusive. 
• Strong Active Listening skills. 
• Positive Energy. 

What we offer in return 

Eisai offers a competitive salary and excellent wider benefits package that includes, 

• Hybrid working (Depending on role) 
• Car/Car Allowance (Depending on role) 
• Electric charging points for Electric/Hybrid vehicles 
• Discretionary Bonus 
• Free onsite parking 
• Subsidised onsite restaurant and coffee shop 
• Learning and development opportunities 
• Retail discounts 
• Well-being & mental health awareness programmes  
• Multi-faith prayer room 

You will also be based out of our excellent EMEA Knowledge Centre (EKC) facility, which is our EU Headquarters, and offers an inclusive, and collaborative working environment. 

What you need to do next  

If you are interested in this position, please click 'apply now' at the top of this advert. Upon submitting your application, you will be asked to complete your profile and upload a copy of your CV along with any additional information to support your application.  

If you have any questions, please contact us on  

Eisai Recruitment Statement 

Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role. We look forward to receiving your application. 

Eisai EMEA EDI Commitment Statement  

We believe that diverse and inclusive teams promote wellbeing, learning and innovation, helping Eisai serve our patients, their families, our employees, and society. Our commitment is:  

• to embrace and celebrate our differences, respecting and valuing each other.  
• to include equity, diversity, and inclusion practices in all that we do so everyone has a full sense of belonging.  
• to value individual talent where every employee can be themselves and thrive in an environment of openness, trust, and integrity