Support Worker

Who are Pobl Group? Pobl Group is a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Our Care team provides registered care services throughout South Wales at dozens of locations and for a wide range of customers. Pobl means 'People' and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life.

A bit about the people we support in this services:

Tucked away on a quiet cul-de-sac, this one-of-a-kind service is home to five men and one woman with physical disabilities. Each person lives independently in their own self-contained ground floor flat, with the added comfort of a close-knit, supportive community and a welcoming on-site office.

You'll be working alongside these individuals to support their day-to-day independence, help build their skills, and assist with everyday activities , all while offering emotional support. Whether it's heading to the gym, catching a football match, or even going surfing, no two days are quite the same

The team here lives by the "do with, not do for" approach, which empowers the people we support to live life on their own terms. The impact of this approach has been incredibly positive, and as part of the team, you'll have the rewarding experience of seeing the difference you make every single day.

Cwmfelin Support Worker Testimonial:

'I have worked as a Support Worker at Cwmfelin for three years. In that time I've seen the service evolve from a high intensity, home based support scheme, to supporting individuals to go out and participate in their local community and maximise their independence.

A typical day will start with providing hands on support and personal care so our individuals are able to get ready for the day ahead. Support to take medication is provided, then any active support needed to make breakfast and do any household chores. Our ethos is very much to provide support in order to enable our individuals to be as independent as possible, not to do the tasks for them.

Providing support to our individuals is the main part of our role, and the most rewarding. We provide regular support on a 1 to 1 basis, supporting our individuals to do the activities they choose. This can range from wheelchair rugby training (and tournaments), to going to the gym, going food shopping or visiting town to have food or do some banking. This ensures the people we support maintain their independence, use and feel part of their local community, and keep in control and live a fulfilled lives.

We are here to offer support and companionship when days are good and bad, and we are always available to listen when issues arise.

In short, Cwmfelin is more than a job, and it is very rewarding seeing changes and progress within both the individuals we support and the scheme as a whole'

Shifts and Pay:

We have a 32 hours part time, permanent position available.

• Day Shifts: 7am-3pm / 3pm-11:00pm
• Sleep-In Shifts: Additional to day shifts (+ £62.64 per shift)
• Hourly Rate: £12.75, making the annual salary £24,531 (FTE)

 What You'll Need:

• A genuine passion for supporting individuals with complex health needs
• Flexibility – our service runs 24/7 and shift patterns vary
• A full UK manual driving licence – There is a mobility car at this service and correct licence is required.

What are the pay and benefits? 

• Competitive salary of £24,531.00 FTE (£12.75 per hour)
• Sleep-in rate: £62.64 per 8 hour shift
• Waking night rate: 20% Enhancement from 11pm to 7am
• Enhanced DBS which we will pay for
• Social Care Wales registration fully reimbursed
• 26 days (pro rata) holiday entitlement plus Bank holidays, rising to 27 days after 1 years' service or cash equivalent of 1 days' annual leave
• Pension scheme.
• Sick Pay, rising with length of service up to 6 months full pay after 4 years
• Bespoke learning pathway with the support from an experienced Learning and Development team
• Wellbeing and psychological support and access to the Time for Talk counselling service
• Colleague Discount platform + Blue Light Card Eligibility giving discounts at 15,000 brands

How to Apply

If you're ready to be a Difference Maker, apply now with your CV and contact details.

We review applications continuously and may close this vacancy early if we find the right candidate. Don't miss the chance—start your journey with Pobl today

If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact and quote the job number

Interviews will be held in Cwmfelin, giving you a great opportunity to meet some of the individuals we support and get a real feel for the service and its warm, welcoming environment.