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Spa Reception Manager
2 weeks ago
Be our Spa Reception Manager but most importantly be you
At Homewood we approach the serious matter of hospitality with a huge amount of imagination and a delicate touch of mischief. You will be part of our zesty team of roughly 40 individuals who are passionate about our 31 bedroom hotel with incredible spa and dining space.
We love to create unexpected little moments of delight with talking points as you journey through our hotel. A collection of glamorous chandeliers or random sculptures around the gardens, a giant teddy bear for instance We all know that really our team is the cherry on the cake and that's why we are waiting for you…
What's it like to work with us? Well, we are an imaginative, playful team who encourage each other to remain unconventional, no matter if you're new to hospitality or if this is a lifelong career. Our diverse, inclusive community encourages a culture where you can be the you'est you, you can be; and that is what makes working in this hotel that little bit more exciting.
We stand behind being big hearted, respecting each other, our guests and the wider community. But our DNA? We are ALWAYS serious about giving our guests a bloody good time
Get a better look at our hotel here:
At our hotel we want our people to be themselves and that means you. Join our team and here is what you'll get for being yourself:
As Spa Reception Manager here's what you'll get…
- Monthly service payments as well as monthly pay
- Work in a stimulating environment as part of a diverse community of people
- Be part of a team who live and breathe our purpose
- 28 days annual leave, pro rata for part time- use it and enjoy it
- Free parking for team members
- Discount on eating, drinking and sleeping at all of our properties
- Flexible working hours - 9 to 5 doesn't suit everyone
- You'll be fed by our chefs when you're on duty – You're part of the team
- Personal recognition on your work anniversary
- Progression opportunities plus internal and external training – We'd like to invest in you
- £500 refer a friend scheme
And there's more where these came from…
As Spa Reception Manager what you'll be doing
- Be the warm welcome and friendly goodbye for our spa guests whether they be members, hotel guests or just with us for an enjoyable relaxing day
- You will be supervise our vital team of spa receptionists, therapists and assistants to make our spa the fantastic environment our team and guests know and love. When you're on duty, you'll check guests are enjoying themselves, help with queries, assist the therapists and communicate with your hotel colleagues to help each day run smoothly
- Administration for the team and spa will be an area you take pride in as you help us to continuously provide the best service possible and strive to keep communication with your team prompt and accurate.
- You will be comfortable with using spa systems to report daily on business for the senior team
- Standards are important to us so during the busy times you won't mind getting hands on supporting the team to ensure the guest areas stay beautiful. You'll also be looking out for ways to help improve processes while you're helping
- Providing an approachable atmosphere for all members and guests who visit the spa. Show your hospitable spirit, your accute awareness of a sales opportunity and perhaps offering to serve a coffee or two or maybe pour a glass of champagne
- Feel valued driving an engaged team knowing you are having a positive impact on our culture, our business and our guests
What happens next?
Attract our attention with your application and we'll call you. After we speak on the phone you can expect a friendly invite to spend an hour or two on a Team Insight with your chosen department – Ask all your questions and we will ask you a few too. If all goes well, you may just become part of the team
INDFOH
