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Trainee Appraiser
2 weeks ago
About the Team
At Vintage Cash Cow, our Appraisals Team is at the heart of our operations, ensuring every item we receive is accurately valued. As the first point of contact with our customers' goods, we carefully assess each box to provide fair and transparent offers. We take pride in being the engine room of the business, supplying stock that fuels all other departments. Our team of around 30 people works collaboratively, with opportunities to progress from Trainee to Senior Appraiser levels.
About the Role
As a Trainee Appraiser, you will be responsible for evaluating customers' items daily, working alongside specialists and your team leader to make well-informed decisions. You will develop expertise across a diverse range of vintage and antique items while striving to meet and exceed key performance targets. This is a role where continuous learning is essential—each day brings new and unique items, making every appraisal a valuable learning opportunity.
Getting Started…
- Learn the fundamentals of appraising vintage and antique items, including gold, silver, watches, jewellery, medals, toys, cameras, and more.
- Engage in hands-on training with specialists and team leaders to build a strong foundation in valuation techniques.
- Begin appraising customer boxes with close guidance and support.
Establishing Your Impact…
- Accurately appraise 23–25 boxes per day, maintaining a quality control rate of at least 95%.
- Develop a deeper understanding of product categories and valuation strategies.
- Collaborate with your team leader and colleagues to refine your skills and improve appraisal accuracy.
- Attend regular one-to-one meetings to track progress and discuss key performance indicators (KPIs).
Driving Excellence…
- Increase daily appraisals to 25–30 boxes, ensuring consistency and precision.
- Take on greater responsibility for quality control, ensuring minimal errors through audits and feedback.
- Continue expanding your expertise across a broad range of vintage and antique items.
- Support the wider team by sharing insights and contributing to process improvements.
- Assess and accurately value a variety of vintage and antique items.
- Work closely with specialists to refine appraisal techniques and knowledge.
- Maintain high levels of accuracy to meet quality control standards.
- Ensure efficient processing of customer boxes in line with department KPIs.
- Support the continuous improvement of appraisal processes and customer satisfaction.
- Strong attention to detail and a passion for learning about vintage and antique items.
- Ability to work both independently and collaboratively within a team.
- A methodical and analytical approach to decision-making.
- Comfortable working in a fast-paced, target-driven environment.
- Previous experience in valuation, appraisals, or a related field is beneficial but not required—full training is provided.
- The working hours are 4pm to 10pm.
- Working days are Monday to Friday.
At Vintage Cash Cow, we are committed to fostering an inclusive environment where everyone feels heard, valued, respected and empowered to bring their authentic self to work. We believe that diversity drives innovation, creativity and success.
We welcome applicants from all backgrounds, perspectives and experiences, and we strive to create equitable opportunities for all. Together, we're building a culture that celebrates individuality and champions equity at every level of our organisation.
If you're excited about this role, but don't tick every box, we still encourage you to apply. Your unique skills and experiences might be just what we're looking for now or in the future.
If you need adjustments or accommodations during the hiring process, please reach out to us and we will do our best to support you.
#vintage
About Vintage Cash Cow & ArcavindiVintage Trading is a fast-growing circular economy business on a mission to make it easy and rewarding for people to declutter responsibly. We operate two leading brands: Vintage Cash Cow in the UK and Arcavindi across Europe.
With over 300 employees in the UK and a growing team in Europe, targeting 120 team members this year, we're building a unique operation powered by hundreds of in-house experts in vintage, antiques, and second-hand goods. Together, we're redefining how people value and recycle the past, helping customers turn unwanted items into money while promoting sustainability and reuse.
As we continue to scale, we're always on the lookout for talented, passionate individuals to join us in shaping the future of the vintage and re-commerce world
At Vintage Cash Cow, we believe in building an inclusive workplace where everyone feels valued. We welcome applications from all backgrounds and encourage candidates to apply even if they don't meet every requirement listed. Your data will be handled in accordance with our Privacy Notice.
