Programme Change Manager

This job is with Southern Water, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Closing Date

Job Title:
Programme Change Manager
Location:
Durrington (Hybrid: 2-3 days onsite, Tuesday-Thursday)

Salary:
£60,000-£65,000

Contract Type:
Full-time, permanent (Flexible working options considered)

About The Role
We're embarking on a major transformation programme to digitalise our procurement processes end-to-end. As our
Programme Change Manager
, you'll play a pivotal role in guiding our organisation through this journey-from announcement to implementation-ensuring change is embedded, sustained, and embraced across the business.

You'll be joining at a critical moment as we tender for a new software solution and implementation partner. Reporting to the Programme Lead and working alongside the Systems Manager, you'll be part of a core team responsible for leading the change journey for our procurement function and wider organisation.

Key Responsibilities

• Lead change management across a large-scale Source-to-Pay transformation programme.
• Assess current processes and map future states to support business readiness.
• Engage stakeholders across all levels to ensure alignment and adoption.
• Develop and deliver change deployment plans, training, and coaching.
• Monitor change effectiveness and adjust strategies as needed.
• Coordinate change agents and support local adoption.
• Collaborate with the Transformation Office and Change Centre of Excellence.

What We're Looking For

• Proven experience in leading large-scale transformation programmes.
• Strong understanding of change management principles (ADKAR, Prosci, etc.).
• Empathy and focus on end-user experience.
• Ability to coach and influence stakeholders at all levels.
• Experience in digital delivery and system implementations.
• Ideally, knowledge of Source-to-Pay procurement processes.
• Excellent communication, facilitation, and strategic thinking skills.

Desirable Qualifications

• Change Management certification (e.g. CMI).
• Project/Programme Management qualifications (e.g. PMP, APM, PRINCE2).
• Experience in water industry, fleet management, or facilities change programmes.

Why Join Us?
This is a unique opportunity to shape the future of procurement in our organisation. You'll be at the forefront of a digital transformation that will simplify and unify systems, improve user experience, and deliver lasting value.

Ready to lead change that matters?
Apply now to be part of a forward-thinking team driving meaningful transformation.

Package
This role will be full time Monday to Friday with a hybrid approach to working between our Durrington office and home.

Benefits
We are offering a salary of up to £65,000 per annum depending on skills and experience as well as other benefits including:

• Generous pension up to 11% company contribution
• 25 days annual leave
• Life assurance equal to 4x salary
• Salary sacrifice electric car scheme (after 6 months service)
• Health Cash Plan
• Full funded eye tests
• Two paid volunteering days a year
• Occupational health service
• Discounts with over 800 popular retailers
• Digital GP service
• Study support may be available for job-related qualifications
• Competitive maternity leave and flexible return to work options
• Cycle to work scheme

Join our Procurement team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment.

Does this opportunity excite you but you're not 100% sure if you meet all the requirements for the role? Or are you concerned that 'normal' office hours aren't possible given your personal circumstances? Whilst we can't accommodate every flexible working request, we'll try to find a practical solution. So why not engage with us and find out more about this role?

If this role isn't quite what you're looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself )

Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support - because when problems appear, fixing them is our top priority. That's why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you'll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.

Privacy Statement
Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.