Brand and Communications Manager
7 days ago
At
Vista Health
, we're on a mission to make healthcare more affordable and accessible for everyone. As one of the UK's leading providers of diagnostic services, we work with major insurers, clinicians, and private patients to deliver fast, expert diagnoses and world-class care.
For over a decade, we've been committed to putting people first, from elite athletes to individuals recovering from illness or injury. As we continue to grow, we're looking for a talented
Brand & Communications Manager
to help us tell our story, strengthen our reputation, and engage audiences across every channel.
This is an exciting opportunity to shape and deliver Vista Health's brand and communications strategy, building awareness, trust, and connection with patients, partners, and colleagues alike.
This is a 12 month fixed term contract, working on a full-time basis.
What You Will Do
As our Brand & Communications Manager, you'll lead on all aspects of brand, media, and content communications, ensuring everything we say and share reflects our purpose and values. Working closely with the Head of Marketing and senior leaders, you'll develop compelling, insight-led campaigns that bring our story to life.
Key responsibilities include:
Brand & Marketing Communications
- Lead the development and delivery of Vista Health's brand and communications strategy.
- Act as a brand guardian, ensuring consistency of tone, messaging, and visual identity across all channels.
- Develop integrated campaigns that build trust, awareness, and engagement.
- Oversee the creation of branded content, messaging frameworks, and toolkits to support teams across the organisation.
- Collaborate with agencies and creative partners to produce impactful, on-brand materials.
Media Relations & Public Affairs
- Manage Vista Health's press office function, handling media enquiries and drafting press releases.
- Act as the day-to-day contact for our PR agency, aligning activity with business priorities.
- Identify and secure earned media opportunities to raise Vista Health's profile.
- Support crisis communications and reputation management, advising senior stakeholders.
- Build strong relationships with journalists, industry bodies, and healthcare partners.
Content, Storytelling & Social Media
- Oversee social and PR content across owned and earned channels.
- Develop engaging stories that celebrate patient outcomes, innovation, and clinical excellence.
- Work with influencers, ambassadors, and partners to extend our reach.
- Ensure all content aligns with our values, compliance standards, and clinical accuracy.
- Track and optimise performance, using insights to refine strategy.
Internal Communications & Brand Advocacy
- Support internal engagement by creating tools and campaigns that connect colleagues with our mission and values.
- Partner with HR and leadership to embed our brand and tone of voice across the organisation.
- Equip teams to represent Vista Health effectively and consistently.
About You
You're a confident communicator, creative thinker, and strategic doer who can turn ideas into impact. You'll combine storytelling flair with strong organisational skills and a data-driven mindset.
People see you as:
- A clear, compelling communicator who can simplify complex messages.
- A collaborative team player who brings people together to deliver great work.
- A proactive problem solver who stays calm under pressure.
- A creative storyteller with a keen eye for design and detail.
- A values-driven professional passionate about improving healthcare.
You will:
- Combine strategic thinking with hands-on delivery.
- Use insights and analytics to guide communications decisions.
- Build trusted relationships internally and externally.
- Champion continuous improvement and innovation in communications.
- Thrive in a fast-paced, growing organisation where autonomy and initiative are valued.
Your experience includes:
- A degree in Marketing, Communications, or a related field (or equivalent experience).
- Proven experience managing brand and communications in a multi-stakeholder environment, ideally in healthcare or consumer services.
- Excellent writing, storytelling, and content creation skills across print, digital, and social.
- Managing PR activity and building strong media relationships.
- Developing brand guidelines, messaging frameworks, and toolkits.
- Using analytics to measure and demonstrate impact.
- Working effectively with agencies, designers, and copywriters.
- Awareness of GDPR and compliance best practices in communications.
What's in it for you
We offer a fantastic benefits package, which is available through a mobile-enabled rewards platform, called InJoy. This is your place to access thousands of offers and discounts on a wide range of products and services relating to: fashion, travel, eating out, technology, leisure and more
In addition to this, we also offer:
- 27 days annual leave (plus bank holidays)
- Generous company contribution pension scheme
- Private medical insurance options
- Life assurance
- Fantastic learning and development opportunities
- 24/7 access to a dedicated well-being hub and an Employee Assistance Programme
- Enhanced parental leave
- Monthly award programme and online peer-to-peer recognition
- Long service recognition, with vouchers and additional annual leave
- Refer a friend bonus
- Discounts on InHealth's healthcare services Smart tech,
- Cycle to Work and thousands of discounts and cashback options
- Paid-for professional memberships and more
Making sure our people are happy at work is one of our main priorities, which means giving them as many opportunities as we can to support their personal and professional growth. We also have an innovative approach to personal and professional development, helping you to be the best version of you and giving you a real career pathway.
Vista Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Us
Vista Health is a leading UK healthcare provider specialised in diagnostic services such as MRI, CT, Ultrasound and Endoscopy for the private healthcare sector. We offer fast assessment turnaround, expert diagnosis and world class reports from fully qualified radiologists. From our creation over 10 years ago we have focused on providing accessible and affordable services for everyone from elite sportspersons to patients who are trying to regain their health after injury or illness.
Vista have been a pioneer in offering self-referral for diagnostic services directly to consumers which has enabled thousands of customers to take the next step on their healthcare journey and avoid unnecessary waiting times. We are also leading the way in services focused on prevention such as Full Body Scanning which are growing rapidly.
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