Housekeeping Attendant

The Falmouth Hotel is one of Cornwall's best located hotels situated opposite Castle Beach with a spectacular view over the Falmouth Bay The hotel consists of over 71 bedrooms forming different individual styles and views, along with our Castle View Restaurant & Bar, Leisure & Spa Facilities with indoor swimming pool along various events spaces which accommodates meetings, weddings and events. The hotel following a recent takeover is now part of The Cornwall Hotel Collection and operates alongside The Greenbank Hotel in Falmouth and The Alverton Hotel in Truro.

Now under local ownership after 20 years we are working hard to develop the hotel and as such a development plan for The Falmouth Hotel new chapter is very much underway, with this in mind and with the growth and development of the business we are now looking for hospitality individuals to join us on our journey as we embark on our new beginnings. If you have a background in hospitality and would like to join a development journey not only for the business but for yourselves we very much would like to hear from you.

As part of our recruitment plans we are now looking to recruit Housekeeping Room Attendants on a full time or part time basis working to the needs of the business. This a great opportunity to join a developing department as we embark shortly on a renovation of all of our accommodation areas.

The position involves weekends and also due to the nature of the business will be required to work during peak seasonal holidays.

This a fantastic opportunity for a talented individual to join our hotel in assisting us to achieve our service and guest satisfaction goals. You will be part of a challenging department in achieving high standard of customer care, creating the ultimate customer experience within our busy and vibrant hotel.

The Housekeeping Room Attendant will be responsible for…

• Maintaining excellent and high standards of cleanliness and service at all times
• Greeting guests when met in the course of the role
• Servicing guest bedrooms to our excellent high and 4 star standards
• Constant communication with the Housekeeping Supervisors
• Reporting any maintenance work to be carried out in bedroom
• Appropriately dealing with guest property if left behind in guest rooms
• Comply with all Health and Safety requirements of the role
• Working with cleaning chemicals in line with COSHH guidelines

The Ideal Candidate

Our successful Housekeeping Room Attendant will have;

• An keen eye for detail
• The ability to work, understand and adhere to high standards
• The ability to work alone and as part of a team
• Good communication skills and a high level of spoken English
• Exceptional organizational skills
• Physical fitness
• Posses a 'Yes I Can' and team ethnic
• Background and experience within a hotel housekeeping department

Are we right for you?

We expect a lot but we'll give a lot to get the right people. There are 4 main things we look for

• We want people with bags of character. We don't want you to hide your personality when you're at work, we want you to feel comfortable, to be who you are, personality embraces your working effort.
• We want people people. You've got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
• We need extra milers. So if you think the job description is all you have to do, then we're not for you, we need to 'Yes I Can' and the extra mile determination.
• You have to put your heart into it. When you tell a guest you're happy to help, you have to mean it.

Various hours available, full time, part time & casual hours, salary to be discussed based upon previous experience at interview.

Development and career opportunities will be available to the right individuals following probationary period reviews.

Job Types: Full-time, Part-time, Permanent

Pay: £10.05-£12.40 per hour

Ability to commute/relocate:

• Falmouth TR11 4NZ: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Hotel Housekeeping: 2 years (preferred)

Work Location: In person