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Liability Claims Handler

2 weeks ago

Glasgow, Glasgow City, United Kingdom Davies Full time £25,000 - £40,000 per year

Department:
Claims Management

Location:
Glasgow

Description
Hours:
Full-Time, 35 hours per week Monday - Friday.

Location:
Glasgow

Successful applicants will be required to attend one of our offices once a week.

Our Opportunity:
Davies is on the lookout for an experienced Claims Handler to enhance our growing Casualty team.

This role offers a stimulating and supportive environment where the selected individual will be joining a dedicated team, providing a first-class proactive claims handling service to major clients.

What will your day look like:

  • Liaison:
    Communicate with insurers, policyholders, and brokers.
  • Investigation:
    Handle allocated claims, either from your desk or by referring them to a field adjuster for on-site investigation when necessary.
  • Evidence Gathering:
    Obtain all relevant evidence and documentation.
  • Resolution:
    Determine appropriate actions to resolve each case.
  • Reporting:
    Prepare detailed reports, advising on policy indemnity, legal liability, quantum, and tactics as needed.
  • Negotiation:
    Negotiate settlements within agreed authority limits.
  • Professional Correspondence:
    Maintain proactive communication with all parties involved.
  • Adherence to Procedures:
    Handle cases according to documented procedures and client requirements.
  • Reserve Management:
    Regularly review and maintain proper reserves.
  • Continuous Learning:
    Stay updated on technical changes relevant to your role, including participating in company facilitated training programs.

Knowledge and Abilities:
Essential:

  • Proficiency in managing Claims from cradle to grave.
  • Experience with the investigation of Liability.
  • Knowledge of how to value injury claims.
  • Understanding of Civil Procedure Rules and the Claims Portal.
  • Commitment to delivering outstanding customer service.
  • Collaborative team player.
  • Management of personal caseload.
  • Demonstrated adaptability and versatility.

Desirable:

  • Experience in managing Property Damage claims.
  • Familiarity with reserving strategies.
  • Exceptional communication abilities across various levels.

This role is tailored for individuals who are eager to apply their claim handling expertise and are ready to grow within a forward-thinking company. If you possess the essential skills and are looking for a challenging yet rewarding career, Davies welcomes your application.

INDUKI

Benefits:
Career & Purpose

  • Davies Innovation Lab
  • Leadership training programme
  • Funding for professional qualifications
  • Thrive at Davies; learning opportunities

Environmental & Social

  • The Davies Foundation
  • Local charity funding
  • Pennies To Heaven
  • Employee Resource Groups
  • Employee volunteering programme

Financial Health

  • Pension, 5% employee and 5% employer contribution
  • My Choices at Davies provides; High Street discounts and Financial wellbeing hub
  • Life assurance: x4
  • Refer a Friend
  • Cycle to Work Scheme
  • Lease car salary sacrifice
  • Davies Incentive Plan
  • Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

  • Wellbeing centre; move, munch, money & mind focus
  • Discounts with 100's of UK retailers
  • EAP; 24/7 confidential helpline
  • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
  • Flexible working; hybrid, work from home or join a collaborative office space
  • Dress for your day
  • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
  • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
INDUKI