IT Asset Coordinator

In this role you will be to be central to implementing IT asset procedures within Cardiff Metropolitan University's ITSM/ITAM platform HaloITSM. Your work will ensure our IT asset records remain accurate throughout the whole Lifecyle. You will use contractual and asset inventory insights to help the University make informed decisions about IT assets and support cost effective IT operations. You will be joining at an exciting time for the digital services team, with new ways of working driving innovation.

What you'll bring

• HND or above in an IT related subject or professional certifications, with demonstrable experience.
• Strong understanding of ITIL concepts.
• Hands-on experience with HaloITSM or similar IT Service Management platforms.
• Familiarity with IT Asset Management and related tools (e.g. Autopilot, ServiceNow, Halo, Lansweeper, SCCM/Endpoint manager, Intune).
• Excellent organisational and analytical skills.
• Strong communication and stakeholder management capabilities.

Why join Cardiff Metropolitan University?

We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.

We offer excellent benefits such as:

• Annual leave of 25 days Annual leave of 25 days, rising to 30 days after 1 years' service, plus 12 bank holiday / concessionary days.
• Membership of the Local Government Pension Scheme with generous monthly contributions.
• Excellent family friendly policies – take a look on our Policy Hub page.
• Opportunities to learn and develop your skills with access to library and digital services facilities.
• Excellent sports and fitness facilities with subsidised membership
• Free family access to our independent specialist wellbeing support provider, Health Assured.

Contact us

For more information about the role please contact Ed Taylor on

All applications must be submitted online.

The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.

Further details:

Job Description

Swydd Ddisgrifiad

Applications may be submitted in Welsh, and an application submitted in Welsh will not be treated less favourably than an application submitted in English.

Should a high volume of applications be received, we may need to close this vacancy early. We therefore encourage you to apply as early as possible.

Cardiff Metropolitan University is proud to be a Disability Confident employer and a signatory of the Armed Forces Covenant.

All applicants with disabilities, or those who are part of the Armed Forces community who during the shortlisting process meet the essential criteria for the role will be progressed to the next stage.

The University is committed to creating a highly inclusive culture. We offer family friendly and flexible working arrangements and a range of staff networks, forums and events to support and develop our people. We warmly welcome applications from those traditionally underrepresented in the higher education sector.

We invite you to join our collaborative community

Dating back to 1865, we remain rooted in Wales with a global reach, offering you a world of opportunity. Our education, research and innovation deliver positive impact for equality, social inclusion and environmental sustainability, locally, nationally and internationally.

Are you ready to contribute to something remarkable?

Join us in helping us to progress and deliver real change.

School/Unit

Digital & Library Services

Location

Llandaff Campus

Salary

£35,116 to £38,249 per annum pro rata

12 Month Fixed-Term Contract

Post Type

Full Time

Closing Date

Sunday 23 November 2025

Reference

2526109