Internal Communications Manager

ABOUT TEMENOS

Temenos (SIX: TEMN) is a global leader in banking technology. Through our market-leading core banking suite and best-in-class modular solutions, we are modernizing the banking industry. Banks of all sizes utilize our adaptable technology – on-premises, in the cloud, or as SaaS – to deliver next-generation services and AI-enhanced experiences that elevate banking for their customers. Our mission is to create a world where people can live their best financial lives.

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THE ROLE

We're looking for a confident, experienced Internal Communications Manager to help shape and deliver clear, engaging, and consistent communication across our global organisation.

Reporting to the Communications Director, this role is central to how we connect, align, and inspire our people. Working closely with senior leaders, you'll support high-impact functional communication programs and campaigns that reinforce priorities, spotlight innovation and help drive meaningful engagement across the business.

You'll lead our internal communications channel strategy, governance, and content delivery, ensuring key messages reach the right people, in the right way, at the right time. With channel expertise and strong editorial judgement, you'll bring structure to how we communicate and translate complex ideas into compelling, accessible communications that resonate across audiences and regions.

OPPORTUNITIES

• Executive & Senior Stakeholder Engagement
  
  Act as a key point of contact for internal communications support across business functions, building trust with senior stakeholders and offering guidance on tone, structure, and approach. Work closely with the Communications team leadership to confidently support live and virtual engagement moments for senior leaders, including message development, leadership updates, and event support.
• Priority Functional Communications Programs:
  
  Partner with the Senior Director of Marketing Communications, Head of Executive Communications and functional senior leaders to shape and deliver clear, timely, and engaging internal communications aligned to business priorities.
• Internal Channels Strategy & Execution:
  
  Manage and evolve our internal communications channels (e.g., intranet, newsletters, Teams, webinars), ensuring consistency, clarity, and reach. Recommend improvements and lead on implementation, with a focus on usability, accessibility, and employee experience. Define, document and maintain channel governance and usage standards.
• Priority Functional Communications Programs:
  
  Partner with the Senior Director of Marketing Communications, Head of Executive Communications and functional senior leaders to shape and deliver clear, timely, and engaging internal communications aligned to business priorities.
• Content Development & Editorial Ownership:
  
  Develop and deploy internal communications across a range of channels that deliver tangible businessimpact, translating complex business strategies into understandable and creative narratives to engage our employees. Own and manage the company-wide internal communications content calendar working in partnership with the Director and broader Communications team, ensuring coordinated messaging and coverage of key moments.
• Foster Two-Way Communication:
  
  Support mechanisms for feedback and dialogue across the company, including functional Town Halls, employee Q&As, pulse surveys, Ask Me Anything sessions, and feedback loops tied to channels.
• Measure & Optimize Impact:
  
  Track the performance of communications and channels using analytics and employee feedback to continuously optimize content, format, and delivery.

SKILLS

You're a skilled communicator with strong judgement, attention to detail, and the ability to build relationships and credibility at all levels. You enjoy owning comms execution from idea to delivery, and you're comfortable working in a fast-paced, collaborative environment where things move quickly.

• 8+ years in internal communications roles, ideally within a high-growth environment
• Collaborative mindset and confidence engaging with senior stakeholders
• Hands-on experience managing and evolving internal communications channels, with a strong understanding of their use cases, strengths, and governance
• Excellent writing and storytelling skills with a clear, concise and engaging tone
• Excellent organizational and planning skills, including experience building and managing an internal content calendar
• Comfort with ambiguity and change, thriving in fast-moving environments where priorities shift and context matters
• Familiarity with internal platforms and tools (e.g., SharePoint, Microsoft Viva, Poppulo or similar)
  A global mindset and ability to adapt communications across diverse regions and audiences

VALUES

• Challenge yourself to support our company through your impact
• Care about our people and helping them better understand our messaging so that they can feel part of our business and take positive action
• Commit to developing messages and structured communication plans to inform, engage and motivate our employees
  Collaborate with our team and your stakeholders in a professional way

SOME OF OUR BENEFITS include:

• Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month
• Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership
• Family care: 4 weeks of paid family care leave
• Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge
• Study leave: 2 weeks of paid leave each year for study or personal development