Trainee Care Coordinator

3 days ago


Godalming, Surrey, United Kingdom Home Instead Full time
Company Description

Our mission is to expand the worlds capacity to care. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Job Description

Trainee Care Coordinator

Home Instead – Godalming

Salary: £23,000 per year

Hours: Monday to Friday, 9:00am–5:00pm (30-minute lunch break)

Job Type: Full-time, Permanent

About Us

Home Instead Godalming provides high-quality, person-centred care that helps older adults live independently at home.

We're now looking for a Trainee Care Coordinator to join our friendly, supportive team.

You'll receive full training and gain hands-on experience in care coordination, scheduling, and client support.

What You'll Do

  • Answer incoming calls in a friendly, professional, and knowledgeable way
  • Handle new client enquiries and enter details into our software system
  • Build and maintain great relationships with Clients and Care Professionals
  • Coordinate daily and monthly rotas for Care Professionals
  • Enter and maintain accurate records for clients and staff
  • Process Care Professionals' hours from timesheets
  • Send information packs and brochures to new enquiries
  • Provide handovers for the out-of-hours team and take part in on-call duties
  • Stay calm, organised, and professional under pressure

About You

  • Friendly and confident communicator
  • Highly organised with great attention to detail
  • Comfortable using computer systems
  • Able to multitask and stay calm in busy situations
  • Team player with a passion for providing excellent care

What We Offer

Monday–Friday working hours (9am–5pm)

Full training and career development

Supportive and welcoming team environment

A chance to make a real difference every day

Ready to start your career in care coordination?

Click Apply Now to join the Home Instead Godalming team today

Keywords:

Care Coordinator, Trainee Care Coordinator, Care Office Assistant, Scheduler, Administrator, Care Administration, Home Care, Domiciliary Care, Care Management, Godalming Jobs, Home Instead Careers



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