Head of Operations

2 days ago

Coventry, Coventry, United Kingdom MostonRECRUIT Full time £60,000 - £90,000 per year

Are you an experienced estates professional ready to take the lead in a fast-paced healthcare environment? Our client, a leading facilities management provider, is seeking a dynamic
Head of Operations
to drive excellence across their estates and maintenance services.

In this pivotal role, you'll play a key part in ensuring the seamless operation of healthcare facilities — enhancing patient care, safety, and overall experience. You'll lead a skilled team, ensuring compliance, efficiency, and innovation within a highly regulated and mission-critical setting.

The Role

As Head of Operations, you will:

  • Lead and develop estates shift teams, promoting a culture of accountability, continuous improvement, and a "right first time" approach.
  • Oversee reactive and planned maintenance programmes, ensuring delivery within time, cost, and quality parameters.
  • Provide technical and strategic support for lifecycle and capital works projects, engaging with consultants and project boards.
  • Manage budgets effectively, ensuring all service contracts deliver best value and operational excellence.
  • Ensure full compliance with all legislative and healthcare regulatory requirements.
  • Support strategic estates planning and, where required, act as deputy to senior estates leadership.
  • Drive innovation and performance through data-led decision-making, audits, and continuous improvement initiatives.

The Ideal Candidate

We're looking for a motivated and technically strong estates professional with a proven track record in healthcare or similarly complex environments. You will bring:

  • A bachelor's degree in Building Services Engineering, Mechanical/Electrical Engineering, or a related discipline.
  • Professional membership (e.g., IMechE, CIBSE) is desirable.
  • Extensive experience managing Hard FM assets and services in a healthcare or large, complex environment.
  • In-depth knowledge of engineering systems such as medical gases and ventilation.
  • Strong understanding of Health Technical Memorandums (HTMs) and Health Building Notes (HBNs).
  • Previous experience as an Authorised Person (AP) under NHS guidelines is advantageous.

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