Food & Beverage Team Leader

A fantastic opportunity for Food & Beverage Team Leader to join our funky team at The Refuge – Kimpton Clocktower on a Full-Time contract

You will earn £13.37 per hour – equal to £27,809.60 salary, plus service charge

You can check out our instagram pages to have a look at @therefugemcr & @kimptonclocktower

The Refuge is a vibrant and bustling establishment in the heart of Manchester, renowned for its exceptional restaurant and bar experience. Nestled in the historic but with a modern twist – Kimpton Clocktower, we pride ourselves on delivering top-notch service and unforgettable experiences to our guests.

Kimpton Clocktower is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it Stay Human. What more could you ask? It's not just the humans who feel this, we extend this to all our furry friends, because our heartfelt connection does not end with humans

What's in it for you as our Food & Beverage Team Leader:

• Becoming part of the IHG Hotels & Resorts family, one of the world's leading hotel companies - which means global opportunities.
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Wagestream - a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Taxi subsidy for shifts starting/ending between 23:00-06:00.
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don't forget, bring your friends and take part in our generous 'Refer a Friend' programme

As Food & Beverage Team Leader, you will oversee daily food and beverage operations, ensuring smooth service, high standards, and guest satisfaction. You will lead, train, and motivate the team, manage service delivery, handle guest interactions, and maintain operational efficiency. The role also involves ensuring compliance with health, safety, and hygiene standards, as well as inventory management and financial procedures.

To succeed as a Food & Beverage Team Leader you will need:

• To be passionate about delivering great service and great food and drinks
• Previous supervisory experience in bars or restaurants
• Experience with handling guests queries and complaints
• Train our amazing team to perform to our voco standards while helping them develop

At Kimpton, our shared mission is to make lives better through heartfelt human connections. This emotional investment drives all that we do, and it's why you'll love the work, too. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests

Our passion is YOU…come as you are

Here, you will have space to:

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day

If you are someone who likes to march to the beat of their own drum and wants to join a company which encourages authentic individuality, apply today to join us as Food & Beverage Team Leader

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Kimpton Hotels & Restaurants crafts unique destinations that kindle heartfelt human connections. Our bespoke spaces blend spirit, style and delight to create an addictive culture of refined irreverence where locals, visitors & colleagues seamlessly connect.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.