Nurse Manager

JOB TITLE

Nurse Manager

Qualified and experienced within Occupational Health. With established management and leadership skills including the ability to undertake the full remit of clinical activities and complex case management. Day to day management of the clinical team in supporting service delivery. Ability to liaise with clients and address higher level management issues on contracts where allocated. initiative in identifying opportunities for improvement and develop of the service.

MAIN OBJECTIVES

• Practice within the scope of the NMC professional practice and Code of Conduct and to work according to qualification, experience, and competency.

• Responsible for the day-to-day personnel management of a team of allocated OHAs and Nurses and technicians.

• Active participation and flexibility to support recruitment activity for all nursing teams.

• The delivery of the Occupational Health Service to Medigold clients ensuring the provision of the occupational health advice is always of the highest standard.

• To act as an ambassador and promote the Occupational Health services available.

• To ensure clinical standards of best practice are followed and company policies and procedures are adhered to.

• To fully utilise company IT systems in the performance of duties.

• Undertake clinical supervision/peer and team audit in relation to service delivery as identified.

• Undertaking investigation and response to queries and complaints arising from team activities

• Taking on a clinical lead role as required

SPECIFIC RESPONSIBILITIES

• Work autonomously and as part of the Medigold Health multi-disciplinary team to ensure that a satisfactory level of service is provided to all clients and their employees achieving current service level agreements this includes the completion of all clinical administration.

• Ensure skills and competencies are maintained to undertake core Occupational Health activities as required.

• Ensure that CPD and other training needs are undertaken to ensure compliance with NMC requirement for continuing registration. Maintain evidence in support of Revalidation.

• Ensure familiarity with the requirements of all appropriate client contracts and Aide Memoirs.

• Maintain, store, and handle medical records in accordance with Medigold-Health Data Protection Policy and GDPR requirements in order to preserve and respect client and employee medical confidentiality.

• Liaise with other service teams regarding both client and patient queries.

• Maintain Supervisory personnel Records for all team members.

• Undertake interviews, inductions, training, and appraisals for all team members to support continual professional development.

• Attend tender, client review and implementation meetings as required.

• Maintain competency matrix for all team members and provide support to fulfil NMC revalidation and maintain clinical competence.

• Assist Associate Director of Nursing in the organisation of any required clinical OHA training.

• Attend and actively participate in meetings as requested.

• Undertake regular scheduled Clinical audit as required.

• Take accountability for identifying, and boldly influencing and implementing improvements to the service provided from a clinical perspective, looking for opportunities to extend the Occupational Health products being offering.

ADDITIONAL RESPONSIBILITES & ACCOUNTABILITIES

• Understand, demonstrate, and promote the Company's Genetic Code

• Assist with induction and training of new employees

• Manage confidential data in line with the UK GDPR

• General Office Duties

• Contribute ideas and suggestions to continuously improve the Customer & Employee Experience

• Assist with colleagues work during absences

• Attend meetings and training sessions as required

• Maintaining own registration and NMC revalidation

• Supporting with Training of colleagues to undertake triage, duty manager, medication helpline, Absentia, Health Surveillance Review Officer (HSRO) and other clinical activities as required.

• Delivering bespoke client training.

• Any other request made by a Manager or Director

• To comply with Data Protection Legislation and Information Security requirements, such as ISO 27001.

• To ensure commitment to impartiality, confidentiality, integrity, and accessibility of information.

• Adhering to policy, procedure, regulatory, customer and standard requirements relating to quality, information security and environmental management systems

REQUIREMENTS FOR THIS ROLE

• Trained to undertake all Core Occupational Health clinical skills.

• Experienced skills and competency with case management activities undertaking complex referrals

• Occupational Health degree/Diploma & NMC registration is essential.

• Previous managerial and people management experience would be desirable.

• Demonstrable experience within Occupational Health departments, preferably private sector experience.

• Experience of participation in tender support meetings and presentations to potential clients would be beneficial.

CORE SKILLS

RN and OH Qualification and active NMC registration

Ability to follow agreed standards of Practice and protocols

Previous experience in a commercial or corporate OH environment or relevant transferrable skills (desired but not essential)

Ability to identify gaps in own skills and knowledge and request training to promote clinical development.

People management skills

Proficiency in Microsoft office including Word, Excel, PowerPoint and Outlook

Organisational skills- good time management and priority setting

Full UK driving licence.

Exemplary Communication skills and good telephone manner

At all times act and behave in accordance with NMC – The Code

Good interpersonal, influencing and presentation skills