Quality Administrator

What is the job?

The Quality Administrator protects the integrity of our operations and the people who depend on them.

This role is essential to ensure that every product we deliver is safe, compliant, and trustworthy—because when our customers rely on our products to perform, they trust us with their outcomes.

Working Hours: Monday to Friday 8.00 am – 4.30 pm (1 hour lunch) Hybrid working available

Department: Quality

Interview process: 2 stage process following shortlisting – First stage: 1 hour Teams interview

Second stage: OnSite 2 hour interview

What we would like you to do/ to see…

· Support for external accreditations (ISO 9001 (Quality Management),14001 (Environmental Management, Authorised Economic Operator)

· Management of the Quality Assurance mailbox & support for Quality queries and inbox enquiries

· Regulatory data collection & external reporting (WEEE, Packaging, EPR, SECR, ESOS, Plastic Packaging Tax)

· Vendor liaison for compliance data (REACH, RoHS, CBAM, S232)

· Product data management in the ERP system (RoHS, REACH, Comm code)

· Controlled document management (SharePoint, SOPs)

· Calibration management

· Support for green initiatives and company sustainability goals

· Internal Auditing and Non-conformance reporting

· Standard Operating Procedure (SOPs) maintenance

· Support for global meetings and alignment

· Production of reports on processes as required, and data for Quality Review Meetings

Who we are?

Thorlabs is a global, industry leading optical technologies company. We are experts in the design and manufacture or a range of innovative photonics products. We use these products in manufacturing and research, from fibre optics to piezo motors. We are the gold standard with optics laboratories worldwide. There are now 22 facilities across the world in 9 countries. Here in Ely, we are responsible for the Motion Control and Optical Tables product line.

Where you will be working?

It's a hybrid role, working in our new purpose-built facility in Witchford, Ely as well as your home. Our purpose-built facility is just 12 miles from Cambridge, within the beautiful mediaeval city of Ely. There are train and bus links to Ely from Kings Cross and Liverpool Street London, and our site is within distance of Ely train station and Ely Bus station.

What is essential to us…

· Evidence demonstrating, critical thinking and problem-solving skills, ability to work independently, and to see tasks through to completion.

· Experience in quality administration or compliance support & ideally 3 years practical experience within the Quality field.

· Experience of conducting internal audits preferred.

· Familiarity with quality systems, regulatory compliance and audit processes.

· Proficient in data handling and document management systems.

· Familiarity with ERP systems.

· Proficiency in Microsoft Office with excellent administrative, communication, planning and organisation skills

· Self-motivated to achieve.

· Ability to work in a multidisciplinary team.

· Ability to multitask, time manage and work independently & identify and resolve problems quickly

· Adhering to core values and driven positive attitude

What will you get?

At Thorlabs there are lots of opportunities for inhouse customised training and development that accelerates your career progression. We have free onsite parking, free refreshments, as well as an entertainment area in our large canteen for your enjoyment.

And the benefits are?

Competitive Salary to attract the best, plus an excellent benefits package including pension, health care, 25 days holiday plus public holidays.

Job Reference: THOR-VC-1580

This is a rolling campaign, so we will actively interview applicants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We welcome applications from persons who are over 18 years old.

*This is a legal requirement, further information is here School leaving age - GOV.UK )

This role does not currently meet the UK Visas and Immigration criteria for obtaining a Skilled Worker Visa we are therefore unable to accept applications that require employer sponsorship in order to obtain a Skilled Worker Visa. 

All offers of employment are subject to eligibility to work in the UK.

We would encourage all internal applicants to inform their line managers of their interest in this position.

-Contributed Pension Scheme -Group Life Cover -Private Health Care -Group Income Protection & more.

Please apply through the Apply for this job button or send a copy of your CV along with a covering letter and your salary expectations to: Human Resources at Thorlabs Ltd, 204 Lancaster Way Business Park, Ely, Cambs, CB6 3NX or e-mail

We are Disability Confident Committed

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must have a valid permission to enter or remain in the UK with no condition that prevents them from working in the UK. Documented evidence of such permission will be required from candidates as part of the recruitment process.