Digital Merchandising

Founded in 1992, Pennsylvania, USA, by current URBN chairman and president Dick Hayne, Anthropologie was named after his college major (with a decidedly French twist) Anthropologie, which now operates over 200 stores worldwide, has evolved into a leading one-of-a-kind destination for those seeking a curated mix of clothing, accessories, gifts and home décor to reflect their personal style. In 2009 the brand launched its first store in London and now has over 18 stores in the UK and Europe.  

This is a 12 month FTC and we are looking for a start date of March/beginning of April

As Digital Merchandising & Production Manager, you'll lead the visual merchandising and digital content strategy across our e-commerce platform. Acting as the bridge between trading, buying, marketing, and tech teams, you'll oversee the execution of homepage, category, and product pages to reflect commercial priorities and brand goals. You'll also drive product activation, manage the digital product pipeline, and champion SEO and content enhancements to elevate the customer journey. With a strong grasp of systems and a proactive approach to system optimisations, you'll play a key role in shaping the future of our digital experience. You will be managing and supporting a team.

Merchandising & Site Content 

• Own & deliver on visual site merchandising strategy
• Owns all content on site, ensuring engaging and inspiring to support customer discoverability
• Works closely with Trade on successful execution of site strategy across page optimisations, content callouts, filters, category structure, page merchandising and other site changes to support product discoverability & CVR. 
• Oversees execution of homepage & other content pages and ensure they reflect trading priorities and CVR optimisations alongside brand goals
• Liaison between buying, marketing to ensure campaign launch ready (site, product, links..)

 Tech & System Optimisations 

• Champion tech roadmap optimisations & a go between tech and the business
• Reports tech issues & liaises with tech on issues & opportunities 
• Systems expert & seeks opportunities to improve processes

Product Activation

• Plan & oversee product launches across the website 
• Manages the digital product pipeline and ensures accurate, timely product uploads in coordination with Buying and Planning.
• Owns product attribution, SEO tagging, and content optimization (e.g., product descriptions, imagery, styling).
• Identifies and resolves product & content gaps to support conversion and improve the customer journey

• A proactive, positive and energetic attitude, you're someone who gets stuck in, solves problems quickly, and brings ideas to the table with enthusiasm
• Excellent written and verbal communication skills, with a sharp eye for emerging talent and unique opportunities
• Management experience
• Strong experience tracking, analysing and reporting on both digital and physical activations
• A people-first attitude and the ability to build rapport quickly both internally and externally
• Super-organised whilst still being flexible, with the ability to juggle multiple projects, meet deadlines and stay calm under pressure
• Digitally confident, with strong working knowledge of Microsoft Office Suite
• Familiarity with performance-tracking tools essential, both native metrics and 3rd-party platforms (i.e. Dash Social, GRIN, Plot)
• Creative and commercially aware, always thinking about how to drive awareness and impact for the brand

• Work-life balance:

-Flexible start and finish times

-Bring your dog to work

• Wellbeing:

-Employees Assistance program to support with mental, physical and financial health

-Fully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym memberships

-Private Medical Insurance

• Employee Discount:

-Up to 40% off at all URBN Brands 

• Community:

-One paid day to either volunteer or fundraise for a charity of your choice

• Travel:

 -Cycle to work scheme, season ticket loan

• Continued Development:

-We offer structured support within the business alongside continued learning and development

#AnthroEU

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.